Pilates Department Leader

2 days ago


Great Neck, New York, United States Equinox Full time
Job Overview

The Pilates Manager serves as the department's business leader, responsible for creating and supporting a team culture that drives operational excellence and delivers a superior member experience. This role requires a goal-oriented, results-driven individual who is eager to interact with members and develop a team of high-performing talent.

Key Responsibilities:
  • Strive to achieve monthly and annual department financial goals
  • Ensure the quality of complimentary and paid Pilates services results in continued Pilates engagement
  • Attend weekly club management meetings and monthly meetings with Pilates Instructors
  • Collaborate with Membership Advisors to offer Pilates business
  • Organize and participate in club special events
  • Implement and execute all operational SOPs, including administrative duties associated with client outreach and staff accountabilities

Leadership and Team Culture:
  • Collaborate with all departments of the club to achieve interdepartmental synergy
  • Facilitate team meetings to create a positive team culture and promote continuous growth and development
  • Behavior and performance management of Pilates instructors to maintain a high-quality team that upholds the brand standards and expectations of their role
  • Build and manage one's own Pilates business while coaching and supporting the team to do the same
  • Active hiring partner and participant in the interview process
  • Responsible for providing an excellent candidate experience by efficiently scheduling interviews and making hiring decisions
  • Proactively assess and communicate staffing needs to achieve monthly and annual hiring goals
  • Lead the operational and sales components of new-hire onboarding

Learning and Development:
  • Training and developing of new and existing Pilates Instructors to build and maintain their businesses
  • Share and promote our Pilates continuing education workshops
  • Opportunity to participate in the Equinox Pilates Education Program

Requirements:
  • Certified on all Pilates apparatus and/or have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
  • Aspire to drive a business and achieve financial goals
  • Demonstrates professionalism to all employees and members
  • Ability to create team accountability through structured timelines and required documentation
  • Ability to manage a high volume of inbound communication and respond in a timely manner
  • Strong organizational and time management skills
  • Verbal and written communication skills
  • Demonstrated outgoing and collaborative social skills with a strong desire to interact with members, clients, and staff

Preferred Qualifications:
  • Demonstrated successful leadership ability in an educational, fitness, or management setting
  • Previous experience in providing a high caliber of customer service
  • Previous sales experience with a specific focus on attracting new clients and retention

Benefits:
  • Competitive salary, benefits, and industry-leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop


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