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Pilates Department Manager
1 month ago
The Pilates Manager is a key role within the Equinox team, responsible for leading the Pilates department and driving operational excellence. This individual will create and support a team culture that delivers a superior member experience.
Key Responsibilities:
- Strive to achieve monthly and annual department financial goals
- Ensure the quality of Pilates services results in continued Pilates engagement
- Collaborate with Membership Advisors to offer Pilates business
- Organize and participate in club special events
- Implement and execute all operational SOPs
Requirements:
- Certified on all Pilates apparatus or completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
- Aspire to drive a business and achieve financial goals
- Demonstrates professionalism to all employees and members
- Ability to create team accountability through structured timelines and required documentation
- Ability to manage a high volume of inbound communication and respond in a timely manner
Preferred Qualifications:
- Demonstrated successful leadership ability in an educational, fitness, or management setting
- Previous experience in providing a high caliber of customer service
- Previous sales experience with a specific focus on attracting new clients and retention
Equinox offers a competitive salary, benefits, and industry-leading commission opportunities for club employees. Complimentary Club membership, perks, and incentives with our products and services are also included.