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Pilates Department Manager
4 weeks ago
The Pilates Manager serves as the department's business leader, responsible for creating and supporting team culture to drive operational excellence and deliver a superior member experience.
Key Responsibilities:
- Strive to achieve monthly and annual department financial goals
- Ensure the quality delivered through complimentary and paid Pilates services results in continued Pilates engagement
- Attend weekly club management meetings and monthly meetings with Pilates Instructors
- Collaborate with Membership Advisors to offer Pilates business
- Organize and participate in club special events
- Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities
Requirements:
- Certified on all Pilates apparatus and/or have completed a Comprehensive Pilates Teacher training program with a minimum of 400 hours
- Aspire to drive a business and achieve financial goals
- Demonstrates professionalism to all employees and members
- Ability to create team accountability through structured timelines and required documentation
- Ability to manage a high volume of inbound communication and respond in a timely manner
Preferred Qualifications:
- Demonstrated successful leadership ability in an educational, fitness, or management setting
- Previous experience in providing a high caliber of customer service
- Previous sales experience with a specific focus on attracting new clients and retention
Pay Transparency: $62,400; Plus ability to conduct sessions and earn bonus and commissions
Additional Information: As a member of the Equinox team, you will receive competitive salary, benefits, and industry-leading commission opportunities for club employees, complimentary club membership, and perks and incentives with our products and services.