Sales Support Specialist

2 weeks ago


Dallas, Texas, United States West Force Division Full time


Sales Support Specialist
As a Sales Support Specialist, you will collaborate with clients to identify their needs, develop tailored solutions, and ensure a seamless sales experience.


Key Responsibilities:

  • Build rapport with clients by assisting both in-person and over the phone, while upholding the company's professional image.
  • Efficiently manage product processing, ensuring timely distribution to customers.
  • Address inquiries and resolve complaints promptly and professionally.
  • Conduct accurate data entry for sales orders to generate invoices for products designated for pickup or delivery, ensuring proper payment collection in line with company protocols.
  • Assess warranty items at the counter according to manufacturer policies and customer requirements.
  • Provide estimated delivery dates based on an understanding of vendor production and shipping timelines.
  • Support receiving, shipping, and general warehouse operations as needed.
Qualifications:

  • High school diploma or equivalent.
  • Preferred experience of 1+ years in a similar sales support role.
  • Capability to lift up to 100 pounds using a dolly.
  • Strong interpersonal skills with a focus on customer engagement.
  • Proficient in computer applications, including MS Office.
  • Able to thrive in a dynamic environment managing inventory and customer inquiries.
  • Familiarity with relevant product lines such as pool supplies or construction materials is advantageous.
  • Applicants must be at least 18 years old.

Work Schedule:
Monday to Friday, 8:00 AM - 5:00 PM.

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