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Sales Support Specialist

2 months ago

Dallas, Texas, United States Brucknertruck Full time

Sales Operations Assistant

Job Category: Sales

Requisition Number: SALES02439

Company Overview

Bruckner Truck Sales stands as one of the largest family-operated semi-truck dealerships in the United States, with a presence across multiple states and a dedicated workforce exceeding 1,000 employees. Established in 1932, our foundation is built on the principle of hiring exceptional individuals who share our commitment to delivering outstanding customer service. This dedication is reflected in every department of our organization.

As a leading dealer of Mack Trucks and Volvo Trucks, we also provide a diverse range of over 15 trailer brands and medium-duty trucks, including Hino, Isuzu, Fuso, and Autocar. Our used truck department features a wide array of major makes and models, while our extensive vocational inventory includes mixers, dump trucks, roll-offs, hydrovacs, garbage trucks, and more. Our knowledgeable Finance & Insurance team is available to assist with financing, insurance, and coverage needs.

Core Values

We operate with integrity and honesty.

We prioritize our people and communities.

We focus on customer satisfaction.

We are committed to achieving results.

What We Provide

Competitive compensation packages

Paid time off and holidays

Comprehensive health, dental, and vision plans

Investment in training and development

Generous 401(k) and profit-sharing plans

Tuition assistance programs

Employee stock ownership opportunities

Technician student loan reimbursement programs

Disability and life insurance

Opportunities for internal promotions

Flexible spending accounts

Health club reimbursement

A family-oriented and team-focused environment

Employee referral bonuses

Engaging and challenging assignments

Drug-free workplace

Position Summary

The Sales Operations Assistant plays a crucial role in supporting the management of both new and used truck sales departments. This position aims to enhance the productivity of the sales team and contribute to the overall revenue of the department. The Sales Operations Assistant will also provide support to the Sales Manager in various tasks.

Key Responsibilities

  1. Regularly contact customers and prospects to identify potential sales opportunities for new and used trucks and trailers.
  2. Maintain a comprehensive database of existing customers and sales prospects to facilitate organized customer interactions.
  3. Assist sales personnel in preparing sales quotes when they are unable to do so due to time constraints.
  4. Support sales staff in filing and tracking sales assistance for new trucks.
  5. Engage with customers and prospects visiting the dealership in the absence of sales personnel.
  6. Assist rental customers during vehicle pickups when the rental manager is unavailable.
  7. Organize and maintain used truck files within the dealership's computer database, including images and specifications.
  8. Update the company website with specifications and images of the used truck inventory.
  9. Assist the Sales Manager in gathering information for monthly direct mail campaigns.
  10. Place advertisements for new and used trucks as directed by the Sales Manager.
  11. Follow up with customers to ensure satisfaction with purchased products and services.

Additional Responsibilities

  1. Appraise used trucks for trade-in value when necessary.
  2. Travel to customer locations to facilitate the sales process.
  3. Assist with sales and marketing initiatives, including surveys and trade shows.
  4. Deliver new and used trucks to customers alongside sales personnel.
  5. Maintain the appearance of the new and used truck lot, ensuring proper staging and presentation.
  6. Coordinate trucks through service or rig-up processes.
  7. Ensure that all sales brochures are current and accessible.

Qualifications

  1. High school diploma or equivalent experience required.
  2. Minimum of 2 years of retail sales experience, preferably in heavy or medium-duty trucks.
  3. Strong organizational skills with the ability to manage multiple priorities.
  4. Commitment to the company's core values.
  5. Effective oral and written communication skills.
  6. Mathematical skills for preparing sales quotes and analyzing market data.
  7. Ability to interact and communicate effectively with customers and prospects.
  8. Basic computer proficiency is required.
  9. Physical ability to demonstrate trucks and assess their value.

About Us

Discover more about our family-owned company, where over 1,000 employees consider us their employer of choice.