Senior Portfolio Operations Manager
2 weeks ago
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Job DescriptionThe Commercial and Money Movement Solutions (CMS) organization brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals, Treasury, and Government entities. We work closely with Issuers, Merchants, FinTechs and other players in the payments ecosystem to deliver these services.
Key Responsibilities- Lead the development and coordination of executive QBRs to report on delivery against our product roadmaps, highlight challenges and risks, and overall progress against CMS transformation priorities.
- Partner closely with product and portfolio leads within VCS and MMS to define templates, identify operational efficiencies, optimize processes, and define and standup new frameworks as needed.
- Become a Jira Align (JA) subject matter expert and partner with leads across CMS Product and Technology to optimize JA adoption, set up appropriate work hierarchies, and automate reporting.
- Lead the overall agile transformation effort across CMS including definition of OKRs and ownership of the roadmap. Work with senior leaders in Product and Technology and their supporting product delivery teams to define and assess options, and drive execution of the CMS Transformation roadmap.
- Represent CMS priorities while collaborating with the Central Product Operations team to align on Visa-wide transformation efforts, frameworks and processes.
- 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of experience with an advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
- A minimum of 8+ years of successful experience in progressive leadership roles in Product or Services in Payments or Technology industries with a priority on global B2B, B2B2C service models.
- Previous experience in a portfolio operations role producing dashboards, templates and content for executive reviews, and facilitating cross-functional meetings with leadership.
- Consulting background with experience reengineering and optimizing processes, defining and rolling out new frameworks and defining quantitative success metrics.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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