Medical Office Representative

4 days ago


Minneapolis, Minnesota, United States i-Health Inc Full time
Job Summary

i-Health Inc is seeking a highly skilled Patient Services Representative to join our team at the Plymouth Orthopedic Surgery Center. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Patient Registration and Check-in: Greet and register surgery patients, obtain all necessary insurance information, and verify patient data.
  • Administrative Support: Assist with patient pre-operative phone calls, surgery scheduling, and chart preparation.
  • Communication and Collaboration: Collaborate with other disciplines to ensure a smooth flow of the surgical experience and foster a positive patient experience.
  • Reporting and Compliance: Accurately report occurrences and maintain compliance with established reporting processes.
  • Professional Development: Participate in continuing education and training to enhance skills and knowledge.
Requirements
  • Education and Experience: High School diploma/GED or equivalent, medical terminology knowledge preferred, customer service experience, and administrative or medical office experience.
  • Certifications and Licenses: Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire.
  • Skills and Abilities: Excellent communication and interpersonal skills, ability to work independently with minimal supervision, and proficiency in operating equipment and phone systems.
Work Environment

The Patient Services Representative will work in a fast-paced surgery center environment, interacting with patients, staff, and physicians. The ideal candidate will be able to work efficiently, prioritize tasks, and maintain a positive attitude in a dynamic environment.



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