Front Office Representative

3 days ago

Minneapolis, Minnesota, United States Choice Hotels Full time
Job Summary

The Front Office Representative is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our valued customers.

Key Responsibilities
  • Guest Service: Greet guests, process hotel registration, and handle all guest transactions in a timely and professional manner.
  • Communication: Maintain open communication with guests, colleagues, and management to ensure effective resolution of guest complaints and concerns.
  • Teamwork: Collaborate with other departments to arrange for services requested by guests and maintain a positive and professional attitude in all interactions.
  • Guest Satisfaction: Create 100% guest satisfaction by providing the Radisson experience through performance that demonstrates genuine hospitality and exceeds guest expectations.
Requirements
  • Experience: Minimum of one year of hotel front desk experience or equivalent customer service experience.
  • Skills: Strong verbal and written communication skills, ability to work independently or as part of a team, and strong attention to detail.
  • Education: High school diploma or equivalent required.
Physical Demands
  • Standing and Mobility: Ability to stand for long periods and move around the hotel as needed.
  • Lifting and Carrying: Ability to lift up to 20 pounds as required.
Working Conditions

The hotel business functions seven days a week, 24 hours a day. All associates must be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates.

This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an 'at-will' relationship and may be terminated by either party at any time, with or without notice.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law.

  • Front Office Representative

    5 days ago

    Minneapolis, Minnesota, United States Choice Hotels Full time

    Job SummaryThe Front Office Representative is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our valued customers.Key ResponsibilitiesGuest Service: Greet guests, process hotel registration, and handle all guest transactions in a timely and professional...

  • Front Desk Representative

    7 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Fairview Health Services. As a Front Desk Representative, you will be the first point of contact for our patients, visitors, and staff, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesCustomer...

  • Front Desk Representative

    5 days ago

    Minneapolis, Minnesota, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at MCR Hotels. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and...

  • Front Desk Representative

    5 days ago

    Minneapolis, Minnesota, United States free-classifieds-usa Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Free-Classifieds-USA. As a Front Desk Representative, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Process guest arrivals and departures...

  • Front Office Operations Manager

    16 hours ago

    Minneapolis, Minnesota, United States Crestview Management, LLC Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as an Assistant Front Office Manager at Crestview Management, LLC. The successful candidate will be responsible for assisting the Front Office Manager in overseeing the day-to-day operations of the front office department, including the front desk, reservations, guest...

  • Front Desk Representative

    1 week ago

    Minneapolis, Minnesota, United States Marcus Hotels Full time

    About Marcus Hotels & ResortsMarcus Hotels & Resorts is a leading hospitality company with a rich 60-year history of operational and service excellence. We are a division of The Marcus Corporation and are committed to creating extraordinary experiences for our guests and associates.Our PortfolioWe have a diverse portfolio of 15 hotels and resorts across the...

  • Front Office Operations Supervisor

    2 weeks ago

    Minneapolis, Minnesota, United States Remington Full time

    Job OverviewPosition SummaryAs the Front Desk Supervisor, you will be instrumental in maintaining seamless operations at the front office. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing comprehensive knowledge of the functions and responsibilities of the...

  • Front Office Supervisor

    5 days ago

    Minneapolis, Minnesota, United States Choice Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Choice Hotels International. As a Front Office Supervisor, you will be responsible for providing exceptional guest service, overseeing front office operations, and supervising a team of front office employees.Key ResponsibilitiesGuest ServiceEnsure a...

  • Assistant Front Office Manager

    4 weeks ago

    Minneapolis, Minnesota, United States Sage Hospitality Group Full time

    Why us?AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the...

  • Front Office Manager

    4 weeks ago

    Minneapolis, Minnesota, United States Residence Inn Minneapolis DowntownCity Center Full time

    The Residence Inn Minneapolis Downtown/City Center is seeking a Front Office Manager to lead a very high performing team at this highly successful property.JOB OVERVIEW: Supervise the daily operations of the Front Desk and Night Audit to maximize revenues and profits while attaining optimal guest satisfaction.ESSENTIAL JOB FUNCTIONS:1. Interview, hire,...

  • Front Desk Representative

    1 week ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Fairview Health Services. As a Front Desk Attendant, you will be the first point of contact for our residents, guests, and staff, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesCustomer Service: Greet and...

  • Front Desk Representative

    5 days ago

    Minneapolis, Minnesota, United States Island Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional service to our guests and vendors, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services:...

  • Front Office Manager

    3 days ago

    Minneapolis, Minnesota, United States HYATT Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Manager to join our team at Hyatt Hotels. As a key member of our hotel operations team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk and guest services.Key ResponsibilitiesSupervise and coordinate the...

  • Front Office Manager

    5 days ago

    Minneapolis, Minnesota, United States Amplifon Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Manager at Amplifon. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesCustomer Service: Manage customer...

  • Front Office Associate Float Specialist

    5 days ago

    Minneapolis, Minnesota, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a skilled Front Office Associate Float to join our team. As a key member of our front office team, you will be the primary point of contact for patients and referring professionals, providing exceptional customer service and support.Key ResponsibilitiesRegistration (65%):Greet and register patients scheduled for imaging...

  • Front Desk Security Officer

    4 days ago

    Minneapolis, Minnesota, United States Capital Investigations & Security Services, Inc. Full time

    We are seeking a highly skilled and customer-focused individual to join our team at Capital Investigations & Security Services, Inc. as a Front Desk Security Officer.Job Summary:The Front Desk Security Officer will be responsible for providing exceptional customer service to clients and visitors, while maintaining a secure and professional environment.Key...

  • Assistant Front Office Manager

    4 days ago

    Minneapolis, Minnesota, United States HYATT Hotels Full time

    Be Part of the Hospitality Evolution at Hyatt Regency MinneapolisAbout UsHyatt Regency Minneapolis is a global brand that celebrates individuality and empowers everyone to be their best. We are committed to providing unique experiences for our colleagues and guests.Job SummaryWe are seeking an experienced Assistant Front Office Manager to join our team. As a...

  • Front Office Manager

    1 week ago

    Minneapolis, Minnesota, United States Remington Full time

    Job OverviewPosition SummaryAs the Front Desk Supervisor at Hilton Minneapolis/St. Paul Airport, you will be instrumental in maintaining efficient operations at the front desk. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing comprehensive knowledge of the...

  • Front Office Manager

    2 weeks ago

    Minneapolis, Minnesota, United States Remington Full time

    Job OverviewPosition SummaryAs the Front Desk Supervisor at Hilton Minneapolis/St. Paul Airport, you will be instrumental in maintaining seamless operations at the front desk. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing a comprehensive understanding...

  • Front Office Supervisor

    7 days ago

    Minneapolis, Minnesota, United States CSM Corporation Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Front Desk Manager to join our team at CSM Corporation.Key Responsibilities:Ensure outstanding guest service and effective operations of the front desk.Use leadership skills to drive revenue, maximize profit, and ensure quality.Effectively manage assigned staff to ensure guest...