Hotel Guest Services Liaison

4 days ago


Carmel, California, United States Four Sisters Inns Full time
About the Role
As a Hotel Guest Services Associate at Coachman's Inn, you will be the primary point of contact for guests throughout their stay. This includes greeting them warmly, helping them plan an unforgettable experience, answering questions, resolving issues, and playing a critical role in making their stay enjoyable.

The ideal candidate will have a passion for providing excellent guest service, strong attention to detail, and a willingness to go above and beyond for our guests. They should also be able to work effectively as part of a small team and adapt to a fast-paced environment.

**Key Responsibilities**
  • Foster a warm and welcoming environment for all guests and team members
  • Provide exceptional customer service to all guests throughout their stay
  • Assist guests with planning their stay, including recommending activities, restaurants, and local attractions
  • Manage arrivals and departures, including checking guests in and out, handling room assignments, and processing payments
  • Work collaboratively with other departments to ensure seamless operations


About Four Sisters Inns
Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California's most desirable destinations. Each property offers guests a unique and personalized experience, beautiful accommodations, and exceptional service. With a commitment to fostering a culture that values employees, guests, and investors, Four Sisters Inns remains dedicated to its mission of providing unparalleled hospitality experiences.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus a range of benefits, including opportunities for growth and development, discounts on stays and services, and a chance to be part of a dynamic and supportive team.

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