Front Desk Professional

4 days ago


Carmel, California, United States Tradewinds Carmel Full time
Key Responsibilities
  • Taking incoming calls and online room bookings requests, addressing guest inquiries about rates, rooms, amenities, rewards programs, and special requests.
  • Mitigating customer complaints as needed.
  • Collaborating with housekeeping staff to ensure rooms are ready for new guests.
  • Performing regular bookkeeping duties, maintaining accurate hotel guest information.
  • Greeting, checking-in, and checking-out guests, distributing keys, and recording credit card information.


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