Customer Experience Ambassador

3 days ago


Carmel, California, United States Stilwell Hotel Full time

At Stilwell Hotel, Carmel by-the-Sea, we are seeking a dedicated Front Desk Coordinator to join our team. This is an excellent opportunity to work in a fast-paced environment and provide exceptional customer service to our guests.

About the Role:

The Front Desk Coordinator will be responsible for greeting guests, registering arrivals, and providing information about the hotel's programs, amenities, and experiences. They will also handle telephone calls and other communication systems, responding to guest requests and resolving issues efficiently.

Responsibilities:

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting.


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