Front Desk Operations Coordinator
4 days ago
**Job Summary:** We are seeking a Front Desk Operations Coordinator to join our team at Four Sisters Inns. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling guest inquiries, resolving issues, and promoting our hotel services.
Job Responsibilities:
- Foster a positive and engaging atmosphere for all guests and team members
- Provide top-notch customer service to all guests, ensuring their needs are met and exceeded
- Manage guest interactions, respond to inquiries, and resolve any issues that may arise
- Coordinate with other departments to ensure seamless guest experiences
- Develop and maintain knowledge of local attractions and services to make recommendations to guests
Requirements:
- Previous experience in hospitality or customer-facing roles
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving skills and attention to detail
What We Offer:
- A competitive salary and comprehensive benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Four Sisters Inns:
Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California's most desirable destinations. Our mission is to provide exceptional service and create memorable experiences for our guests.
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