Front Desk Communications Specialist

3 weeks ago


Carmel, California, United States HYATT Hotels Full time

At Hyatt, we believe our guests select us due to the exceptional service provided by our attentive associates. This role involves answering high volumes of incoming calls and requires strong typing skills, a pleasant demeanor, and excellent phone etiquette.

  • A true passion for delivering outstanding customer experiences in fast-paced environments.
  • Refined verbal communication skills
  • Ability to sit for extended periods
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills
  • Prior customer service experience is preferred

We offer a dynamic work environment with opportunities for career growth and job enrichment. Our competitive salary reflects the importance of this role within our team, estimated at $35,000 per year. Whether you're looking for a new challenge or a chance to develop your skills, we invite you to explore this opportunity further.

Job Requirements:
• Answering and directing incoming calls
• Providing exceptional customer service
• Maintaining accurate records of calls handled
• Collaborating with colleagues to ensure seamless communication

Benefits:
In addition to a competitive salary, we offer a range of benefits designed to support your well-being and success in this role, including opportunities for professional development and a supportive work environment.



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