Bartender - Hotel Carmichael

4 weeks ago

Carmel, United States Hotel Carmichael Full time

Located in the heart of Carmel City Center near the Arts & Design District, Hotel Carmichael offers a unique way to experience Central Indiana: spirited, celebrated, and steeped in tradition of authentic hospitality. Discover the music, movement, and magic of Carmel's newest boutique luxury destination, the Hotel Carmichael.

If you were referred by an associate, please list the associate's name who referred you when applying.

POSITION SUMMARY:
Bartenders possess great ability to prioritize, multitask and communicate effectively. They have extensive spirits knowledge and an inspired understanding of how different flavors balance each other in cocktails. Bartenders are responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, all while remaining attentive and hospitable to the guests in front of them. Must be able to create a friendly, welcoming environment and respond to all guests with a cheerful, helpful attitude with the goal of maximizing and enriching the guest experience.

RESPONSIBILITIES:
•Assists in the development and creation of the hotel beverage program.•Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner.•Present drink menus, make recommendations and answer questions regarding beverages. Take beverage orders from guests and servers. Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant's standard drink recipes. Upsell drink specials and food items as directed by management.•Execute wine service when necessary.•Take tables in the bar or dining room, as assigned by management.•Record drink orders accurately and immediately into the Point of Sale (POS) system.•Accept guest payment, process credit card charges and make change (if applicable).•Respond promptly and courteously to any requests or problems.•Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages. Keep bar properly stocked at all times.•Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.•Assist the restocking and replenishment of bar inventory and supplies.•Maintain a professional appearance and uniform standards.•Keep open communication and assure harmonious relations between FoH, BoH and hotel staff. Develop and promote a positive teamwork attitude with all co-workers.•Assists with the training of new employees.•Follow and maintain established standards of sanitation and all systems, procedures of the Company. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

QUALIFICATIONS:
•Must be able to obtain an Indiana Employee Liquor Permit.•Must be age 21 or above.•Outgoing personality, positive attitude and strong communication skills.•Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc. Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.•Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails. Complete understanding of standardized recipes for classic and contemporary cocktails.•Open to trying new food and drinks.•Able to confidently make food and beverage pairing recommendations.•Knowledgeable of pre-check register operation. Possess basic math skills and have the ability to handle money.•Knowledgeable of computer operations and ordering procedures.

EXPERIENCE:
•Previous bartending, serving and/or customer service experience.

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