Client Services Coordinator

2 weeks ago


Portage, Michigan, United States Rhymebiz Full time

CLIENT SERVICES COORDINATOR

The Client Services Coordinator role involves providing support to clients in the procurement of office supplies, furniture, and customized orders. This position requires a comprehensive understanding of office supply products and vendor relationships to effectively assist customers and secure optimal pricing. This is a full-time opportunity.

Key Responsibilities:

  • Address client inquiries related to office supplies, furniture, and custom orders via phone or email.
  • Facilitate client orders through various communication channels and accurately input data into the ordering system.
  • Offer product suggestions based on client purchasing patterns.
  • Manage order processing within the system to ensure vendor fulfillment.
  • Engage with multiple suppliers to guarantee competitive pricing on products.
  • Investigate vendors for specialized order requests.
  • Work in conjunction with the Logistics Manager to coordinate delivery schedules.
  • Examine received orders and report any discrepancies, including shortages or damages, to the supplier.
  • Handle returns by requesting return merchandise authorizations from vendors and organizing product pickups from client locations.

Minimum Qualifications:

  • Associate degree in Business, Accounting, or a related discipline.
  • Prior experience in a professional administrative capacity.
  • Fundamental accounting knowledge and strong numerical skills.
  • Proficient in computer operations, typing, and data entry.
  • Exceptional attention to detail, organizational abilities, and multitasking skills.
  • Strong verbal and written communication skills.
  • Proficiency in Excel.

Preferred Qualifications:

  • At least 5 years of experience in an administrative role.

We provide top-tier ongoing training programs in the industry and are dedicated to the professional development of our team members.



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