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Division Office Support Student
2 months ago
Position Summary:
The student employee will deliver exceptional customer service and provide vital support to the office and faculty. This role will involve comprehensive training in customer interaction and administrative tasks. Daily responsibilities may include managing front desk operations, handling phone inquiries, and assisting the division office as required.
Location:
Des Plaines Campus
Employment Duration:
Opportunity for renewal after initial term.
Homework Policy:
Permitted occasionally.
Available Hours:
Flexible, ranging from 5 to 15 hours weekly based on assignments.
Schedule Flexibility:
Student schedules will vary depending on accepted assignments. Once committed, students are expected to adhere to their agreed-upon schedules with minimal changes.
Position Responsibilities:
Cover desk areas, work independently on various projects, manage workflows, and maintain confidentiality.
Key Duties and Learning Outcomes:
1. Welcome and guide students and visitors to appropriate offices based on their needs.
2. Provide administrative support including filing, scanning, shredding, and copying.
3. Manage incoming calls and direct them to the correct departments.
4. Ensure organization of the Faculty Office.
5. Maintain supplies and equipment in the office.
6. Keep the workspace tidy and organized.
7. Perform office errands as necessary.
Learning Outcomes:
The National Association of Colleges and Employers (NACE) has identified essential career readiness competencies that prepare students for successful transitions into the workforce, including:
1. Career and Self-Development
2. Communication
3. Critical Thinking
4. Equity and Inclusion
5. Leadership
6. Professionalism
7. Teamwork
8. Technology
For more details on NACE Career Readiness Competencies, please refer to their official resources.
Candidate Qualifications:
Students must be enrolled in a minimum of six credit hours during the academic semesters.
At the time of hiring, candidates should have a minimum cumulative GPA of 2.0 or be in their first semester at Oakton.
Eligibility to work in the United States is required.
Students should demonstrate satisfactory progress toward their educational objectives.
- Ability to stand and sit for extended periods.
Reliability and responsibility are essential.
Candidates must exhibit friendliness, flexibility, organization, courtesy, and punctuality.
Strong communication and organizational skills with attention to detail are preferred.
Familiarity with Microsoft Office and Google technology is advantageous.
Ability to work independently is crucial.
Some evening availability may be required.
Application Process:
Interested candidates should complete an online application and submit a resume. Selected candidates will be contacted for interviews following application reviews.
Job Posted by ApplicantPro