Campus Engagement and Inclusion Assistant

2 weeks ago


Des Plaines, Illinois, United States Oakton College Full time
Job Overview

Position Summary:

The Campus Engagement and Inclusion Assistant will deliver exceptional customer service and administrative assistance to students, faculty, and visitors seeking support and guidance. This role involves comprehensive training in administrative functions, customer relations, and available resources at Oakton College. Daily responsibilities may include managing the front desk, responding to inquiries via phone and email, aiding student organizations, facilitating event logistics, and directing individuals to appropriate resources.

Location: Des Plaines Campus

Employment Duration: This position offers the potential for renewal during summer months.

Homework Policy: Occasional homework is permitted.

Available Hours: Shifts from 9:00 am to 1:30 pm and/or 1:30 pm to 6:00 pm.

Flexibility: While a consistent schedule is preferred, flexibility is available.


Key Responsibilities:

  • Participate in onboarding and training sessions with the supervisor and Student Life and Campus Inclusion (SLCI) team, and assist in the orientation of new student employees.
  • Perform general office tasks in the Student Center and Center for Campus Inclusion and Diversity (CCID), including opening and closing procedures, answering phone calls, managing emails, and maintaining cleanliness in office areas.
  • Support events and activities organized by SLCI, which includes gathering materials, staffing, setup and takedown, and promoting attendance.
  • Ensure confidentiality and secure handling of sensitive paperwork related to SLCI.
  • Welcome students, faculty, and community members with professionalism, providing information about SLCI and directing them to the appropriate resources.
  • Communicate effectively with supervisors and SLCI staff regarding experiences and feedback for continuous improvement.
  • Assist in creating promotional materials such as bulletin boards, event flyers, and social media content.
  • Provide additional administrative support as needed, including mail handling and document management.
  • Demonstrate effective time management and critical thinking skills in completing assigned tasks.

Learning Outcomes:

Students will develop competencies in various areas essential for career readiness, including:

  1. Career and Self-Development
  2. Communication
  3. Critical Thinking
  4. Equity and Inclusion
  5. Leadership
  6. Professionalism
  7. Teamwork
  8. Technology

Candidate Qualifications:

  • Must be enrolled at Oakton College for a minimum of six credit hours during the academic year.
  • Eligibility to work in the United States is required.
  • A minimum GPA of 2.0 is necessary at the time of hire.
  • Ability to remain seated or standing for extended periods.
  • Demonstrated reliability and responsibility.
  • Skills in communication and organization are essential.
  • Proficiency in Microsoft Office and Google Suite is preferred.
  • Experience with social media platforms is beneficial.
  • Some evening availability may be required.

Application Process:

Interested candidates should complete an online application and submit a resume for consideration.



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