Security Operations Center Watch Officer
7 days ago
Strategic Security Corp. is seeking a highly skilled Operations Watch Officer to join our team. As a key member of our Security Operations Center, you will be responsible for monitoring and responding to security incidents, dispatching security personnel, and maintaining accurate records.
Key Responsibilities- Monitor multiple intrusion and fire alarm systems for client locations
- Monitor closed circuit television systems for client locations
- Monitor multiple radio talk groups for local site to include security and fire talk groups
- Answer incoming emergency and non-emergency calls for the local client location
- Annotate all site activity as it pertains to security, fire and/or facilities
- Communicate directly with the client and the security forces team to ensure site and business safety
- Communicate and work closely with other SOC dispatchers and Account Manager on various shifts
- Conduct status checks of all posts/patrols
- Dispatch appropriate security personnel for calls for service
- Maintain log books/blotters, handling guard force call outs, backfills or additional service requests
- Monitoring guard force time, attendance and post watch. Monitoring of GPS tracking of company assets and performing other duties as needed
- Must possess a high school diploma or equivalent
- Possess exceptional computer skills and the ability to multi-task
- Experience in the security industry and Operations Centers preferred
- Ability to follow orders
- Proficient computer skills including Microsoft Office
- Effective oral and written communication skills
- Active listening skills
- Ability to assess and evaluate situations effectively
- Ability to identify critical issues quickly and accurately
- Attention to detail
Strategic Security Corp. is a leading provider of security services, committed to delivering exceptional results and building long-term relationships with our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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