Security Operations Center Watch Officer

7 days ago


Smithtown, New York, United States STRATEGIC SECURITY CORP. Full time
Job Summary

Strategic Security Corp. is seeking a highly skilled Operations Watch Officer to join our team. As a key member of our Security Operations Center, you will be responsible for monitoring and responding to security incidents, dispatching security personnel, and maintaining accurate records.

Key Responsibilities
  • Monitor multiple intrusion and fire alarm systems for client locations
  • Monitor closed circuit television systems for client locations
  • Monitor multiple radio talk groups for local site to include security and fire talk groups
  • Answer incoming emergency and non-emergency calls for the local client location
  • Annotate all site activity as it pertains to security, fire and/or facilities
  • Communicate directly with the client and the security forces team to ensure site and business safety
  • Communicate and work closely with other SOC dispatchers and Account Manager on various shifts
  • Conduct status checks of all posts/patrols
  • Dispatch appropriate security personnel for calls for service
  • Maintain log books/blotters, handling guard force call outs, backfills or additional service requests
  • Monitoring guard force time, attendance and post watch. Monitoring of GPS tracking of company assets and performing other duties as needed
Requirements
  • Must possess a high school diploma or equivalent
  • Possess exceptional computer skills and the ability to multi-task
  • Experience in the security industry and Operations Centers preferred
Preferred Qualifications
  • Ability to follow orders
  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail
About Us

Strategic Security Corp. is a leading provider of security services, committed to delivering exceptional results and building long-term relationships with our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.


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