Security Operations Supervisor

2 weeks ago


Smithtown, New York, United States Arrow Security Full time
Job Overview

SECURITY OPERATIONS SUPERVISOR - ARROW SECURITY LONG ISLAND

Position Summary

The Security Operations Supervisor plays a crucial role in our commitment to surpass client expectations. This position is responsible for overseeing the staffing and scheduling of security personnel at designated client locations. The Supervisor serves as a trusted leader to the security team and acts as a quality service provider and liaison to our clients, ensuring effective communication regarding daily operational activities.

In alignment with our "We Care" philosophy, the Supervisor collaborates with Operations and HR teams to implement best practices in company policies and procedures, ensuring compliance with Federal and State regulations while fostering a respectful workplace.

WHY WORK WITH ARROW SECURITY?

At Arrow Security, we believe in respecting and valuing every individual. Each person’s contribution is significant, and we strive to create an environment where everyone feels heard. We challenge our employees to grow both personally and professionally, offering competitive compensation, comprehensive benefits, flexibility, and unique perks that promote a healthy work-life balance. We recognize the importance of our employees, and we prioritize their well-being.

Benefits for Our Valued Security Staff:

  • Weekly pay
  • Opportunities for internal advancement
  • Flexible scheduling options
  • Employee perks program, including discounts on everyday purchases with various partners

Key Responsibilities:

  • Oversees 5,000-6,500 hours of contract hours
  • Coordinates the scheduling of security personnel in accordance with client requirements
  • Trains, mentors, and supports uniformed security staff
  • Acts as a liaison with clients, ensuring effective communication of operations
  • Delivers exceptional customer service
  • Manages personnel and costs while ensuring compliance with contracts
  • Drafts and updates security post orders
  • Promotes operational accountability
  • Performs additional tasks as assigned.

Required Knowledge, Skills, and Abilities:

  • Minimum of 2 years of experience in managing security operations or accounts
  • Ability to work within a structured environment and adhere to established processes
  • Strong teamwork skills
  • Flexibility in availability to address client needs
  • Capability to operate in time-sensitive situations with strict deadlines
  • Familiarity with WinTeam & eHub platforms is preferred
  • Proficient in Microsoft Office applications
  • Valid Driver's License is preferred
  • High School Diploma or GED

Founded in 1985, Arrow Security has refined its approach to delivering high-quality security services. As a prominent regional security provider, we possess the resources, technology, and supervision necessary to implement superior security programs while remaining agile enough to respond swiftly to client needs. Our motto, "We Care," reflects our commitment to supporting our officers and ensuring their well-being.

Arrow Security is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.



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