Sales Operations Manager

2 weeks ago

Smithtown, New York, United States Arrow Security Full time
Position Overview

Arrow Security stands as a leading entity in the security services sector, renowned for its exceptional client retention and enduring partnerships. Our commitment to outstanding service is deeply ingrained in our culture, distinguishing us from our competitors. As we continue to expand, we are in search of a Sales Operations Manager to enhance our team.

The Sales Operations Manager will be instrumental in fostering revenue enhancement by overseeing and guiding our Business Development Managers. This role demands a strategic mindset coupled with robust leadership capabilities and a solid history in sales oversight.

Key Responsibilities
  • Team Leadership:
    • Guide, mentor, and oversee a team of Business Development Managers to meet and surpass sales objectives.
    • Deliver continuous training, coaching, and support to empower the team with essential skills and knowledge.
    • Conduct regular evaluations of performance and establish clear, attainable goals for team members.
  • Strategic Development:
    • Formulate and execute sales strategies that align with the organization's revenue objectives.
    • Identify emerging market opportunities and collaborate with the team to devise and implement plans to leverage these prospects.
    • Work alongside the Chief Revenue Officer to establish sales targets and forecasts.
    • Manage the sales pipeline, ensuring timely and precise reporting of sales activities and performance metrics.
    • Guarantee adherence to best practices in lead generation, qualification, and conversion.
    • Facilitate effective collaboration between the sales team and the Client Success Team.
    • Analyze sales performance data to uncover trends and areas for enhancement.
  • Client Engagement:
    • Establish and nurture strong relationships with key prospects, clients, and stakeholders.
    • Collaborate closely with Business Development Managers to comprehend client requirements and develop customized solutions.
    • Address and resolve any issues or concerns promptly and professionally.
  • Collaborative Efforts:
    • Engage with marketing, inside sales, and other departments to ensure alignment and support for sales initiatives.
    • Provide insights and feedback to marketing teams to influence the development of new services and growth opportunities.
  • Administrative Responsibilities:
    • Prepare and present regular sales reports to the Chief Revenue Officer.
    • Ensure all sales activities are documented accurately and comply with company policies.
    • Collaborate with the Inside Sales Manager to ensure effective CRM utilization across teams.
Qualifications
  • Bachelor's degree in Business, Marketing, or a related discipline; an MBA is advantageous.
  • A minimum of 5 years of experience in sales management, ideally within the security services sector.
  • Demonstrated success in achieving and exceeding sales targets.
  • Strong leadership and team management capabilities.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to think strategically and make informed, data-driven decisions.
  • Proficient in CRM software and Microsoft Office Suite.

Compensation Range: $86,500-$97,000 Annually

Arrow Security is an equal opportunity employer dedicated to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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