Reception Operations Specialist

2 weeks ago

Maitland, Florida, United States K2 STAFFING LLC Full time
Job Overview

K2 Staffing LLC, a leading organization in the clinical research sector, is dedicated to advancing healthcare through innovative studies. Our mission is to enhance the well-being of our communities by facilitating groundbreaking medical trials while ensuring the utmost safety and confidentiality of our participants.

The Reception Operations Specialist plays a pivotal role in creating a welcoming environment for visitors. This position encompasses a variety of responsibilities including managing incoming and outgoing communications, coordinating office functions, and supporting various administrative tasks as required.

Key Responsibilities:

  • Welcome and assist guests upon their arrival at the facility.
  • Guide visitors to the correct personnel and office locations.
  • Handle incoming phone calls, providing information and directing calls as necessary.
  • Maintain a clean and organized reception area, ensuring all essential materials are available.
  • Deliver accurate information to guests both in-person and through electronic communication.
  • Manage daily mail and package deliveries efficiently.
  • Ensure office security by adhering to safety protocols and monitoring access through the reception area.
  • Order and maintain inventory of front office supplies.
  • Update and manage database records as needed.
  • Perform additional clerical tasks such as filing, photocopying, and faxing.

Essential Skills and Qualifications:

  • Ability to thrive in a dynamic and fast-paced work environment.
  • Willingness to undergo training and adhere to established protocols.
  • Strong organizational skills with the capacity to prioritize multiple tasks.
  • Detail-oriented with a self-motivated approach.
  • Exceptional written and verbal communication abilities.
  • Comfortable interacting with a diverse range of individuals.
  • Proficient in Microsoft Office Suite.

Education and Experience:

  • High School Diploma or equivalent is required.
  • At least one year of experience in a customer service role, preferably within a healthcare or medical setting, or a combination of education and relevant experience.

K2 Staffing LLC values its employees and strives to meet their professional and personal needs through comprehensive benefits, including:

  • Medical, Dental, and Vision Insurance, along with Flexible Spending Accounts.
  • Employer-paid Long-Term Disability and Life Insurance, Short-Term Disability, and various voluntary insurance options.
  • 401(K) Plans with an employer match.
  • Paid Time Off and recognized holidays.
  • A four-day work week for full-time employees.

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