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Reception Operations Specialist

2 months ago

Maitland, Florida, United States K2 STAFFING LLC Full time
Position Overview

At K2 Staffing LLC, we are a leading organization dedicated to providing exceptional support in clinical research. Our focus is on conducting comprehensive clinical trials that contribute to the advancement of innovative medical solutions while ensuring the utmost safety and confidentiality of our participants.

The Reception Operations Specialist plays a crucial role in our office by welcoming visitors, managing incoming and outgoing correspondence, handling phone inquiries, organizing meetings, and overseeing various office activities as assigned.

Key Responsibilities:

  • Welcome and greet visitors promptly upon arrival.
  • Guide guests to the appropriate personnel and office locations.
  • Manage incoming phone calls, screening and directing them as necessary.
  • Maintain a tidy and organized reception area, ensuring all necessary materials are available.
  • Provide accurate information to visitors in person and through phone or email communications.
  • Receive, sort, and distribute daily mail and deliveries efficiently.
  • Ensure office security by adhering to safety protocols and managing access at the reception desk.
  • Order and maintain inventory of front office supplies.
  • Update and manage databases as required.
  • Perform additional clerical tasks such as filing, photocopying, and faxing.

Required Skills and Qualifications:

  • Ability to thrive in a dynamic, fast-paced environment.
  • Willingness to complete training and adhere to established protocols.
  • Strong organizational skills with the ability to prioritize multiple tasks.
  • Detail-oriented and self-motivated individual.
  • Excellent written and verbal communication capabilities.
  • Comfortable interacting with a diverse range of individuals.
  • Proficient in Microsoft Office Suite.

Educational Background:

  • High School Diploma or equivalent is required.
  • A minimum of one year of experience in a customer service role, preferably within a healthcare or medical setting, or a combination of education and experience.

At K2 Staffing LLC, we prioritize the well-being of our employees and offer a comprehensive benefits package to support their professional and personal needs.