Medical Office Receptionist
2 weeks ago
Medical Office Receptionist | Full Time
Job Category: Office Requisition Number: FRONT005327
Job Details
Description
Goconfluent is seeking a dedicated and enthusiastic full-time Medical Office Receptionist. This role is essential for our operations, providing support at our clinic. The working hours are Monday-Friday 7:30am to 4:00pm, with two evenings extending until 8:00pm. We are looking for a motivated team player who excels in a dynamic environment and enjoys engaging with patients.
Our organization is committed to delivering exceptional patient care, and we seek an individual who is detail-oriented, organized, and dependable, with prior experience in a front office setting.
Benefits:
We provide a comprehensive benefits package that includes a 401k with a 4% match, excellent health, dental, and vision insurance, company-paid life insurance, a generous paid time off plan, and unique maternity benefits. Additionally, we have established an internal employee foundation to support our staff during significant life events, made possible through the collective support of our team.
Key Responsibilities:
- Create welcoming first impressions for all patients and visitors.
- Deliver exceptional service to both internal and external clients.
- Schedule patient appointments using our established systems.
- Input and manage protected health information accurately.
- Collect and document patient payments efficiently.
- Operate a multi-line telephone system.
- Handle the faxing, mailing, and filing of medical records and sensitive documents.
- Prepare bank deposits as required.
- Post and extract daily charges accurately.
- Verify patient insurance benefits and secure pre-certifications.
- Communicate effectively with clinic and billing staff regarding patient matters.
- Engage with referring providers and their office personnel.
- Participate in educational activities and attend staff meetings.
- Maintain the highest level of confidentiality and adhere to all HIPAA regulations.
- Perform additional work-related duties as assigned.
Qualifications
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