Orthopedic Medical Receptionist

2 weeks ago


Providence, Rhode Island, United States Global Information Technology Inc. Full time
Job Overview

We are seeking a **Certified Medical Assistant** with a strong background in **orthopedic care** and **patient scheduling**. This role primarily involves functioning as a **medical receptionist** while also managing patient appointments and contributing to the overall patient experience.

Key Responsibilities:

  • Professionally greet patients both in person and via phone.
  • Address inquiries promptly or direct them to the appropriate personnel.
  • Inform healthcare providers of patient arrivals.
  • Conduct screenings for COVID-19 and other respiratory illnesses.
  • Provide reassurance to patients by addressing their concerns and questions.
  • Maintain up-to-date patient records to ensure treatment information is readily available.
  • Manage office supplies and equipment, anticipating needs and placing orders as necessary.
  • Must possess proof of full vaccination.
  • Bilingual candidates are preferred, particularly in Spanish and English.

Administrative Duties:

  • Perform medical history screenings via phone and in-person, entering data into the electronic health record (EHR).
  • Handle clerical tasks such as scheduling appointments, organizing patient records, and data entry.
  • Provide daily and as-needed coverage of the reception desk.
  • Demonstrate understanding of orthopedic medical terminology.
  • Effectively communicate with physician offices, insurance companies, and patients.
  • Exhibit strong multitasking abilities in high-pressure situations.

Qualifications:

  • High School Diploma.
  • Certification as a Medical Assistant.
  • Experience in a reception desk role.
  • Background in patient scheduling.
  • Strong communication skills.
  • Proficiency in Microsoft Office and typing.
  • Familiarity with the Rhode Island Workers' Compensation system is advantageous.
  • Experience with computer/EHR systems.

Company: Global Information Technology Inc.

Position Type: Onsite



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