Printer and Copier Maintenance Specialist

2 weeks ago


Providence, Rhode Island, United States Aztec Office Full time
Position Overview

Aztec Office has been delivering cost-effective solutions and outstanding service to enterprises in the northeastern region for over 25 years. We cater to businesses across multiple states, ensuring their printing and copying needs are met with excellence.

We are currently seeking skilled Printer and Copier Maintenance Specialists to enhance our esteemed team in the Rhode Island area. Our technicians are factory trained and certified in leading brands such as Sharp, Canon, Brother, and Hewlett Packard.

As a Maintenance Specialist, your primary responsibility will be to uphold the functionality of customer printers and copiers, executing both repair and preventive maintenance service calls.

Key Responsibilities:

  • Coordinate with Dispatch to manage service calls effectively.
  • Conduct preventive maintenance and repairs on various machines.
  • Adhere to established performance metrics regarding service calls, minimizing callbacks and optimizing parts usage.
  • Engage with customers and dispatch to provide clear updates and timelines for service delivery.
  • Prioritize service calls within designated contract agreements for assigned regions.
  • Exemplify our corporate values through your work:

Growth Mindset: Always seek improvement and envision possibilities rather than settling for the status quo.

Technological Proficiency: Utilize advanced technological solutions to enhance productivity and remain eager to learn about the latest innovations.

Customer-Centric Approach: Build strong relationships and strive to exceed client expectations in every interaction.

Requirements:

  • Experience with Canon and Sharp printers/copies is preferred.
  • Familiarity with other brands is advantageous.
  • A minimum of 3 years of experience in the industry is required.

Essential Qualifications:

  • Valid Driver's License (Mandatory)
  • Relevant Copier Certifications (Mandatory)

Compensation and Benefits:

Aztec Office offers a highly competitive compensation package that includes:

  • Attractive salary
  • Performance-based bonus program
  • Company vehicle, laptop, and mobile phone provided
  • Paid holidays, vacation, and sick leave
  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance
  • 401k retirement plan
  • Employee discounts
  • Paid training opportunities

Work Schedule:

  • 8-hour shifts
  • Monday through Friday

Work Environment:

  • Field-based position

We are committed to equal employment opportunities and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.



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