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Patient Services Receptionist
2 months ago
Medical Office Receptionist | Full-Time
Job Category: Office Requisition Number: FRONT005327
Job Overview
Goconfluent is seeking a dedicated and enthusiastic full-time Medical Office Receptionist. This role is crucial in ensuring a smooth operation at our healthcare facility. The ideal candidate will be someone who thrives in a dynamic environment and enjoys direct interaction with patients.
Working Hours: Monday to Friday, with some evenings required.
Key Responsibilities:
- Make a positive first impression for all patients and visitors.
- Provide exceptional service to both internal and external customers.
- Manage patient appointment scheduling through established systems.
- Accurately enter protected health information into the system.
- Handle patient payments and maintain accurate records.
- Operate a multi-line phone system efficiently.
- Manage the faxing, mailing, and filing of medical records and sensitive documents.
- Prepare bank deposits and post daily charges.
- Verify patient insurance benefits and obtain necessary pre-certifications.
- Communicate effectively with clinic staff and billing departments regarding patient matters.
- Engage with referring providers and their office personnel.
- Participate in training sessions and attend staff meetings.
- Uphold the highest standards of confidentiality in compliance with HIPAA regulations.
- Perform additional duties as assigned.
Qualifications:
The successful candidate will possess strong organizational skills, attention to detail, and a commitment to providing outstanding patient care. Previous experience in a front office setting is preferred.
Benefits:
We offer a comprehensive benefits package, including a 401k plan with a company match, health/dental/vision insurance, life insurance, a generous paid time off policy, and unique maternity benefits. Our internal employee foundation provides financial support for employees facing catastrophic life events, ensuring our team members receive the assistance they need.
