Front Desk Medical Support Specialist

6 days ago


East Providence, Rhode Island, United States Pappas OPT Physical and Hand Therapy Full time
About the Role

Pappas OPT Physical and Hand Therapy is seeking a highly organized and detail-oriented Medical Front Desk Coordinator to join our team in East Providence. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless patient flow.

Responsibilities
  • Front Desk Operations: Greet patients warmly, check them in and out, and manage appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
  • Administrative Tasks: Accurately register patients, create patient accounts, and perform routine administrative duties such as data entry, chart preparation, and collection of payments.
  • Customer Service: Provide exceptional customer service, maintain HIPAA compliance, and demonstrate a pleasant and professional demeanor at all times.
Requirements
  • Education: High School Diploma required.
  • Skills: MS Office, basic office support skills, basic math skills, excellent telephone etiquette, and amazing customer service skills.
  • Experience: Previous experience in a similar role desired but not required.
What We Offer
  • Competitive Salary: ~$17 / HR (BOE)
  • Benefits: Medical, dental, vision, STD, LTD insurances, generous PTO, 401(k) Employer Matching, free life insurance, and parental perks.


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