Healthcare Partnerships Manager

2 weeks ago

Nashville, Tennessee, United States Esperta Health Full time
Position Overview

Esperta Health is seeking a motivated and results-driven Healthcare Partnerships Manager with a robust background in sales and provider engagement within the healthcare sector. This role is crucial in fostering and managing key relationships with healthcare partners while leading a team of business development professionals.

About Esperta Health

At Esperta Health, we are dedicated to ensuring that everyone has access to specialized wound care services, regardless of their location. We have developed a comprehensive in-home wound management program that leverages clinical expertise, evidence-based practices, and cutting-edge technology to provide timely and effective care plans. Our mission is to standardize wound care, enhance healing outcomes, and significantly lower costs.

Key Responsibilities:

  • Build and sustain strong relationships with healthcare professionals, including physicians, referral nurses, discharge planners, and case managers, to promote the wound care services offered by Esperta Health.
  • Drive revenue growth by securing patient referrals within assigned accounts, following the structured Business Development process (Connect, Explore, Consult, Act).
  • Conduct educational in-services for accounts to effectively communicate the benefits of Esperta Health's services and solutions.
  • Engage in community health education events to enhance local awareness of Esperta Health's service offerings.
  • Serve as the primary point of contact between accounts and the Customer Service/Call Center to ensure seamless referral execution.
  • Achieve and surpass monthly performance targets as assigned.
  • Identify and develop new accounts that can benefit from the services provided by Esperta Health.
  • Maintain accurate documentation in the CRM system, including quarterly plans, weekly pre-call strategies, and call routing plans as directed by the National Business Development Director.
  • Collaborate with other team members as necessary to meet business objectives.
  • Adhere to budgetary guidelines as established by operations.
  • Monitor service delivery through ongoing quality assurance during in-person visits with referral sources.
  • Comply with the professional dress code and wear identification at all times while representing Esperta Health.
  • Safeguard all company-provided equipment.
  • Exhibit consistent and reliable qualifications and competencies.
  • Communicate effectively and professionally, both verbally and in writing, across all organizational levels.
  • Perform additional duties as assigned.

Qualifications:

  • A Bachelor's degree is preferred.
  • A minimum of 3 years of experience in business development within healthcare services (e.g., home health, hospice, rehabilitation) with a proven track record in provider-based referral sales.
  • Possession of reliable transportation, a valid driver's license, and maintenance of automobile liability insurance are required.
  • Experience with CRM systems is preferred.
  • Familiarity with wound care practices is advantageous.

Benefits:

  • Competitive Base Salary with Monthly Commission Opportunities
  • Comprehensive Health Care Plan (Medical, Dental & Vision)
  • Retirement Savings Plan (401k)
  • Life Insurance Options (Basic, Voluntary & AD&D)
  • Generous Paid Time Off (Vacation, Sick Leave & Public Holidays)
  • Short-Term and Long-Term Disability Coverage
  • Opportunities for Training and Professional Development

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