Technology Project Support Specialist

1 week ago


Tempe, Arizona, United States IT1 Full time
Job Overview

iT1, a prominent national technology solutions provider, is seeking a dedicated and proficient IT Project Coordinator to enhance our Project Management team. Recognized as one of Arizona's Best Places to Work for over a decade in the Small Business category, iT1 offers a dynamic environment where you will engage with a variety of IT projects and collaborate with some of the industry's top talent.

The IT Project Coordinator plays a crucial role in facilitating the management of both internal IT initiatives and client projects, ensuring adherence to industry standards and iT1's established policies and procedures.

Key Responsibilities
  • Coordinate internal resources and third-party vendors to ensure seamless project execution.
  • Manage billing reconciliation processes.
  • Guarantee timely delivery of all projects while maintaining scope and budget constraints.
  • Organize and engage in meetings with management to prioritize project opportunities.
  • Ensure availability and allocation of resources.
  • Utilize appropriate tools and techniques to measure project performance.
  • Report and escalate issues to management as necessary.
  • Collaborate with sales support and customer care teams to ensure compliance with government contract requirements.
  • Assist the accounting department to uphold compliance standards.
  • Identify, track, and prepare necessary contractual compliance documentation, including notices and renewal reports.
  • Perform additional duties as required.
Qualifications
  • 1 to 2 years of experience in a Project Coordinator role.
  • Familiarity with Autotask, ConnectWise, or Kantata is advantageous.
  • Proficient in MS Project.
  • Skilled in standard MS Office applications (Excel, Word, PowerPoint).
  • Understanding of both theoretical and practical aspects of project and program management.
  • Knowledge of project management methodologies and tools.
  • Exceptional written and verbal communication abilities.
  • A collaborative team player with a flexible approach.
  • Self-driven and highly organized.
  • Capability to thrive in a fast-paced, dynamic work environment.
  • Strong attention to detail.
  • Excellent problem-solving and analytical skills.
  • Experience in Program Coordination/Management is a plus.
Physical Requirements
  • Ability to sit at a computer for extended periods.
  • Proficient in keyboarding tasks.
  • Near vision capabilities.
  • Effective communication skills for interacting with clients and colleagues.
  • Ability to hear and respond to in-person and telephonic communications.
Work Environment

This position is hybrid, allowing for flexibility in work location.

Benefits
  • Comprehensive medical, dental, and vision benefits with subsidized premiums.
  • Two weeks of paid time off in the first year, with increasing PTO based on tenure, plus most major holidays off.
  • 401(k) Plan with employer matching contributions.
  • Access to an onsite fitness center.

*iT1 is committed to equal opportunity employment. All employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.


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