Patient Access Coordinator
2 days ago
This role is responsible for facilitating the procurement of clinical services by patients, ensuring accurate and complete patient registration data, and collecting and documenting demographic and financial information. The ideal candidate will possess excellent customer service skills, strong organizational abilities, and a thorough understanding of private insurance, Medicare, and Medicaid programs.
Key Responsibilities- Conduct pre-registration tasks for inpatients and outpatients, including collecting demographic, financial, and clinical information.
- Verify patient insurance coverage and confirm benefits eligibility.
- Collect and document patient liability, including deductibles, co-insurances, and co-payments.
- Post collected payments in the system of record and verify accurate dollar amounts.
- Provide financial counseling to patients qualifying for state-sponsored financial assistance.
- Interact with physicians, nursing units, and office staff in a courteous and professional manner.
- Maintain confidentiality of hospital financial information in accordance with hospital policy and state or federal regulations.
- High school diploma or equivalent.
- One year of medical office, insurance, or hospital registration experience.
- Bilingual preferred.
- Frequent sitting, occasional standing or working, and lifting of 10-15 pounds.
- May be exposed to dust and other typical office-like discomforts.
- Manual dexterity using fine hand manipulations for computer keyboard operation.
- Requires ability to see computer screen and read reports.
- Requires ability to hear instructions from physicians and other clinical or nursing staff.
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Patient Access Coordinator
2 weeks ago
Boston, Massachusetts, United States Boston Medical Center Full timePosition: Patient Access Coordinator - Customer Service SpecialistDepartment: VariousSchedule: Full-Time or Part-Time (onsite)POSITION SUMMARY:The individual in this role is tasked with overseeing all functions and activities related to patient access, which encompasses front-end customer service, patient registration, insurance verification, appointment...
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Patient Access Coordinator
2 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeJob Summary:We are seeking a highly skilled and customer-focused Patient Access Coordinator to join our team at East Boston Neighborhood Health Center. As a key member of our Registration Department, you will play a vital role in ensuring a seamless and welcoming experience for our patients.Key Responsibilities:Appointment Management: Check-out appointments,...
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Patient Access Representative
2 months ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health CenterEverywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local...
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Healthcare Access Coordinator
2 weeks ago
Boston, Massachusetts, United States NavitsPartners Full timePosition OverviewHealthcare Access Coordinator (Pre-Registration)Key Responsibilities:Facilitate immediate entry for patients into the healthcare system at various access points, ensuring the establishment of medical record identifiers through effective search techniques.Confirm insurance eligibility and meticulously input all patient demographic and...
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Healthcare Access Coordinator
2 weeks ago
Boston, Massachusetts, United States Mattapan Community Health Center Inc Full timeJob OverviewPosition Title: Healthcare Access CoordinatorDepartment: Patient Financial ServicesType: Full-TimeSalary: CompetitiveRole Summary:The Healthcare Access Coordinator (HAC) serves as the initial point of contact for patients and their families, whether in person or via phone. This role is crucial in enhancing the patient experience by ensuring...
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Coordinated Access System Coordinator
2 weeks ago
Boston, Massachusetts, United States Pine Street Inn Full timeJob OverviewSCHEDULE: Monday to Friday, 8:30 AM - 5:00 PMSALARY: $60,000 per yearWORKING ENVIRONMENT: Hybrid model including remote workPosition Summary:The Coordinated Access System (CAS) serves as the primary mechanism for aligning clients with programs funded by the Continuum of Care (COC) within the Housing Placement Department, as well as facilitating...
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Patient Access Specialist
1 week ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timePatient Access Specialist (Overnight Shift)Position OverviewFull-time, Benefit EligibleMon-Fri, 12 am-8 amThis role includes differentials for overnight shifts.As a key customer service representative, you will serve as a vital link for all patients seeking assistance at our health center. As a member of the Patient Access Team, your role will involve...
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Bilingual Patient Services Coordinator
2 weeks ago
Boston, Massachusetts, United States Complete Staffing Solutions Full timeJob OverviewPosition: Patient Services CoordinatorEmployment Type: Temp-to-PermWork Schedule: Monday to Friday, 8 AM – 5 PMQualifications: Minimum of 1 year of administrative experience in a healthcare environment (patient services or related fields)Fluency in both English and Spanish is essentialHigh school diploma or equivalent is requiredKey...
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Patient Care Coordinator
2 weeks ago
Boston, Massachusetts, United States Tufts Medical Center Full timeOverview:At Tufts Medical Center, we are dedicated to transforming healthcare and enhancing lives. Our focus is on delivering exceptional patient care while fostering professional growth.Position Summary:This role is centered on administering both professional and nonprofessional nursing care services as per physician directives. The Patient Care Coordinator...
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Patient Service Coordinator III
2 months ago
Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full timeMassachusetts General Hospital - Physical and Occupational Therapy Department is seeking Practice Access Coordinators to join the MGH - Outpatient Physical Therapy Team as a Practice Service Coordinator. Are you the type of person who excels at thinking on your feet, using good judgment and driven to provide excellent customer service? Do you value...
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Patient Care Coordinator
2 weeks ago
Boston, Massachusetts, United States Boston Children's Hospital Full timePosition Title: Patient Care CoordinatorBoston Children's Hospital is seeking a dedicated Patient Care Coordinator. This role focuses on delivering exceptional service to patients, working in conjunction with healthcare professionals, and facilitating patient interactions.Key Responsibilities:Management of Patient Interactions:Assisting with departmental...
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Patient Access Specialist
2 weeks ago
Boston, Massachusetts, United States Complete Staffing Solutions Full timeJob OverviewHours: 40 hours within the timeframe of 7:30am to 5:30pm.Contract to potential permanent placement.Key Responsibilities:Handle incoming and outgoing service requests through phone and online channels.Facilitate connections for new and current patients to hospital registration, physician offices, or other essential business sectors as...
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Patient Care Coordinator
2 weeks ago
Boston, Massachusetts, United States Tufts Medicine Full timeJob Overview:This role is dedicated to delivering expert nursing care services in alignment with medical directives. The position emphasizes the coordination of patient care to enhance outcomes and optimize operational efficiencies. It necessitates a high level of expertise and competencies gained through education and practical experience.Position...
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Patient Care Coordinator
2 weeks ago
Boston, Massachusetts, United States Talencia LLC Full timeJob OverviewWe are seeking a dedicated Registered Nurse to join our team at Talencia LLC. This role involves managing patient care and ensuring optimal health outcomes through effective case management.Position: RN - Case ManagerOrganization: Talencia LLCContract Duration: 13 WeeksWork Schedule: Rotating shifts including both day and night hoursCompensation:...
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Patient Services Coordinator II
2 weeks ago
Boston, Massachusetts, United States Massachusetts General Hospital Full timeJob Title: Patient Services Coordinator IIThis position is responsible for providing administrative support in a high-volume ambulatory practice. The Patient Services Coordinator II works closely with healthcare providers and patients to ensure smooth operations and outstanding service.Key Responsibilities:Connect with patients, caregivers, and colleagues...
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Patient Placement Coordinator
7 days ago
Boston, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role focuses on activities related to revenue cycle operations, including billing, collections, and payment processing. The Patient Placement Coordinator will perform administrative and financial-clearance duties necessary to facilitate the procurement of clinical services by patients.Key ResponsibilitiesConducts pre-registration tasks for...
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Patient Access Rep. Emergency Dept. Nights
2 months ago
Boston, Massachusetts, United States Boston Medical Center Full timePosition: ED Patient Access Representative Department: Patient Access ServicesSchedule: Full Time, Night Shift 11:00pm -7:30am M-F Union POSITION SUMMARY:Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and...
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Patient Engagement Coordinator, Sarcoma
1 week ago
Boston, Massachusetts, United States Dana-Farber Cancer Institute Full timePosition OverviewThe Patient Engagement Coordinator (PEC) role is essential for managing all facets of new patient scheduling in alignment with departmental protocols.The PEC is dedicated to delivering exceptional customer service to patients, their families, healthcare providers, and staff, adhering to the Dana-Farber Cancer Institute's Customer Service...
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Patient Placement Coordinator
2 days ago
Boston, Massachusetts, United States Tufts Medicine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Placement Coordinator to join our team at Tufts Medicine. As a key member of our revenue cycle operations, you will play a critical role in ensuring the smooth and efficient processing of patient registrations, billing, and collections.Key ResponsibilitiesConduct pre-registration tasks...
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Patient Transportation Coordinator
5 days ago
Boston, Massachusetts, United States Compass Group Careers Full timeJob SummarySummary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.Key Responsibilities:Provides Quality Customer Service: Provides one-on-one attention to detail, ensuring customer satisfaction and resolving any issues that may arise.Applies Knowledge...