Client Services Specialist
2 weeks ago
Are you passionate about providing exceptional service to clients? Do you possess a vibrant personality that shines through in every interaction? If so, we invite you to explore a rewarding career with Fetch-a-Tech.
The role of a Client Services Specialist involves engaging with customers through various communication channels, delivering top-notch support, and identifying opportunities to enhance their experience. Our team members are adept at managing both incoming and outgoing calls, scheduling service appointments, and educating clients about our diverse offerings.
Key Responsibilities:- Deliver outstanding customer service and support to clients.
- Handle inbound and outbound communications effectively.
- Schedule appointments and provide information on services.
- Upsell additional services based on client needs.
- Competitive pay ranging from $15 to $20 per hour, based on experience.
- Opportunities for commission and bonuses.
- Comprehensive medical, dental, and vision insurance.
- 401(K) plan with employer matching.
- Generous life insurance coverage at no cost.
- Incentives and rewards, including event tickets and cash prizes.
- Company-sponsored meals and events.
- Sales-oriented individual with a drive for success.
- Minimum of one year of experience in customer service or sales.
- Strong teamwork and collaboration skills.
- Ability to prioritize tasks and manage time effectively.
- Proficient in Microsoft Office applications.
- Excellent communication skills, both verbal and written.
- Willingness to work flexible hours, including weekends and holidays.
- Standard office setting with the use of computers and telecommunication devices.
- Potential for extended hours based on workload demands.
- Requires physical ability to perform various tasks, including lifting up to 25 pounds.
Fetch-a-Tech is committed to providing high-quality plumbing and indoor comfort services. We prioritize customer satisfaction and continuously strive to enhance our service delivery. Join us in our mission to serve the community with integrity and excellence.
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