Property Operations Manager

2 weeks ago

Owings Mills, Maryland, United States JLL Full time

Join JLL in Shaping the Future of Real Estate

At JLL, we empower our employees to create a brighter future. Our teams at JLL and JLL Technologies are at the forefront of transforming the real estate landscape, delivering exceptional services, expert advice, and innovative technology solutions for our clients.

We are dedicated to attracting the most talented individuals and fostering an environment where they can thrive, develop meaningful careers, and feel a sense of belonging.

Whether you possess extensive experience in commercial real estate, skilled trades, or technology, or are seeking to leverage your relevant expertise in a new field, we invite you to join our team as we work together to forge a brighter path ahead.

Role Overview: Property Operations Manager

This position is accountable for overseeing the designated sites within the account-owned and/or occupied portfolio, ensuring compliance with all local, state, and federal regulations.

The role encompasses managing all lines of business and third-party partnerships associated with the assigned properties. Additionally, you will lead a team of Facility Management professionals.

Key Responsibilities:

  • Effectively lead a team of facilities management professionals and vendor partners in a dynamic, high-pressure work environment.
  • Collaborate with Critical Systems and Engineering management to create a cohesive facilities management strategy.
  • Build and maintain relationships with client stakeholders.
  • Work alongside the Sourcing Manager to competitively solicit bids and prepare service contracts that ensure quality and cost-efficiency.
  • Design and implement innovative programs, processes, and procedures aimed at reducing both short- and long-term operational costs while enhancing productivity in collaboration with the Facility Management Director and the client.
  • Oversee the development and management of operating budgets for each property.
  • Prepare monthly/quarterly forecasts and variance reports on all operating budgets in a timely manner.
  • Assist in formulating and executing long-term sustainment plans for the property portfolio.
  • Contribute to the development, revision, and implementation of property manuals and operational procedures.
  • Support the creation of the 5-year capital plan.

Qualifications:

Required:

  • A minimum of 5 years of industry experience in a corporate setting, as a third-party service provider, or as a consultant.
  • Demonstrated leadership capabilities in managing teams and client relationships.
  • Technical proficiency in Building Management Systems, Life Safety Systems, CMMS, Visio, and Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook).
  • A proven track record of delivering exceptional internal and external customer service.

Preferred:

  • Exemplary leadership and interpersonal skills with team members.
  • Exceptional written and verbal communication abilities.
  • Financial and accounting knowledge relevant to commercial property management.
  • Ability to analyze and implement strategic initiatives.

Compensation:

The estimated total compensation range for this position is $79,700.00 – $115,600.00 USD per year, inclusive of potential bonuses. This range is an estimate and not guaranteed, as offers are based on education, experience, skills, abilities, geographic location, internal equity, and market alignment.

Benefits:

JLL recognizes the importance of workplace wellness and offers a supportive culture along with a comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of the benefits may include:

  • 401(k) plan with matching contributions.
  • Comprehensive Medical, Dental & Vision Care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
  • Flexible and Remote Work Arrangements may be available.

If this role aligns with your skills and aspirations, we encourage you to consider joining our team at JLL.

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