Client Support Coordinator

2 weeks ago


Boca Raton, Florida, United States Ranger Technical Resources Full time

Sales Support Specialist

Position Overview:

A prominent organization in the data sector is seeking a Sales Support Specialist to enhance their expanding team. In this capacity, you will collaborate with internal Sales and various departmental contracts to facilitate customer onboarding with the relevant solutions. You will also manage general queues to address a variety of issues and inquiries from clients and the Sales teams, including lead routing and coordination with Billing, Credentialing, Legal, and other internal departments. This position is well-suited for individuals who are quick learners, detail-oriented, and comfortable serving as a point of contact for both customers and internal teams while handling a consistent flow of tickets or requests in a dynamic environment.

Qualifications and Educational Background:

  • Bachelor's degree in computer science or equivalent experience
  • Experience in account management
  • Experience interacting with various levels of leadership
  • Experience working with both internal and external clients
  • Prior experience in enterprise support or portfolio management
  • Demonstrated success in managing small projects or initiatives
  • Experience collaborating with Sales and legal departments is advantageous

Technical Skills and Competencies:

  • Sales operations
  • Account management
  • Customer support
  • Customer relations
  • Contract life cycle management (CLM)
  • Ticketing systems
  • Contract management
  • Reporting and analytics
  • Key Performance Indicators (KPIs)
  • O365 (Excel)
  • PDF management
  • Analytical and quantitative abilities
  • Effective verbal and written communication
  • Time management skills
  • Organizational skills
  • SQL knowledge is a plus
  • Salesforce experience is a plus
  • Familiarity with Tableau is a plus

Key Responsibilities:

  • Generate leads and cultivate relationships by planning daily outreach to existing and potential sales outlets.
  • Collaborate with the sales manager to execute sales campaigns aimed at uncovering leads.
  • Oversee a portfolio of new clients throughout the onboarding process.
  • Act as a liaison between Sales and customers across multiple teams (Billing, Credentialing, Infosec, API, Legal, etc.) to facilitate the onboarding of new accounts.
  • Achieve sales objectives by evaluating client needs, adhering to a structured selling process with potential buyers, and utilizing product demonstrations and presentations.
  • Address customer inquiries and resolve complaints.
  • Review contract drafts to ensure compliance with operational standards.
  • Generate and distribute daily and monthly reports for various sales and usage metrics.
  • Engage professionally with multiple levels of leadership.
  • Learn new systems and technologies to drive process improvements (Salesforce, internal CRM).
  • Perform other general support tasks as required to assist the Sales process.


  • Boca Raton, Florida, United States Ranger Technical Resources Full time

    Sales Support SpecialistPosition Overview:A prominent organization in the data sector is seeking a Sales Support Specialist to enhance their expanding team. In this capacity, you will collaborate with internal Sales and various departmental units to facilitate customer onboarding with the relevant solutions. Additionally, you will manage general inquiries to...


  • Boca Raton, Florida, United States The Berman Law Group Full time

    Join The Berman Law GroupWe are on the lookout for a committed and friendly Client Relations Coordinator to become a vital part of our energetic team. In this role, you will serve as the initial point of contact for our clients, laying the groundwork for their experience with our firm.Primary Duties:Manage client communications with compassion and...


  • Boca Raton, Florida, United States Ranger Technical Resources Full time

    Sales Support SpecialistPosition Overview:A prominent organization in the data sector is seeking a Sales Support Specialist to enhance their expanding workforce. In this capacity, you will collaborate with internal Sales and various departmental teams to facilitate customer onboarding with relevant solutions. Additionally, you will manage general inquiries...


  • Boca Raton, Florida, United States Infinity Managment Group Full time

    The Junior Client Success Coordinator plays a crucial role in managing the daily communications and interactions with existing clients as well as prospective customer leads. Being part of the Customer Service team requires a solid understanding of consumer engagement strategies and practices, regular reporting to the Director of Customer Outreach, and a...


  • Boca Raton, Florida, United States Qepcorporate Full time

    Customer Service RepresentativeBusiness Unit: QEP Worldwide HeadquartersLocation: Boca Raton, FLQ.E.P. is a prominent global supplier of premium, innovative, and value-oriented flooring and installation solutions. We manufacture, market, and distribute a wide array of hardwood, porcelain, SPC, vinyl, carpet tile, and laminate flooring, along with...


  • Boca Raton, Florida, United States LexisNexis Full time

    About LexisNexis Risk Solutions LexisNexis Risk Solutions serves as a vital ally in the evaluation of risk. Within our Business Services division, we provide a variety of solutions aimed at assisting businesses of all sizes in enhancing revenue growth, optimizing operational efficiencies, and elevating customer experience. Our offerings are designed to help...


  • Boca Raton, Florida, United States The Siegel Law Group Full time

    The Siegel Law Group is experiencing significant growth, and we are in search of a dedicated full-time Client Intake Coordinator to contribute to our success. In this role, you will be the empathetic voice of our firm, managing incoming inquiries from potential clients during their critical moments, assessing and evaluating potential cases, and assisting our...


  • Boca Raton, Florida, United States Direct Talent Solutions Full time

    Job OverviewPosition: Client Relations and Hospitality CoordinatorLocation: Boca Raton, FLEmployment Type: Full Time - In-Office - 8:30 am – 5:30 pm - Monday through FridayCompensation: $40,000-$55,000 + Comprehensive BenefitsAbout Direct Talent Solutions:We are a prominent legal practice with a diverse team of attorneys operating across various locations...


  • Boca Raton, Florida, United States SourcePro Search Full time

    Client Relations and Hospitality CoordinatorKey Responsibilities:Reception Duties: Manage incoming calls, welcome guests, and oversee the front desk operations. Meeting Room Coordination: Schedule, prepare, and ensure the upkeep of meeting spaces. Hospitality Management: Oversee pantry supplies, arrange catering for meetings, and handle mail and copy...


  • Boca Raton, Florida, United States The Law Offices of Kanner & Pintaluga P A Full time

    Position OverviewThe Law Offices of Kanner & Pintaluga P.A. is seeking a dedicated and enthusiastic Client Intake Coordinator to become a vital part of our team. This role is essential in establishing the first connection between our firm and prospective clients, ensuring they receive comprehensive information about our services.ROLE SUMMARY:The Client...


  • Boca Raton, Florida, United States Randstad Full time

    Randstad is seeking dedicated and professional Client Support Specialists. We have multiple clients looking for individuals to provide exceptional customer service in various capacities. These roles may include temporary assignments or positions that could lead to permanent employment. Compensation for these roles typically ranges from $18 to $20 per hour....


  • Boca Raton, Florida, United States Shoes For Crews Full time

    At Shoes For Crews, our team is what sets us apart. We are committed to hiring skilled individuals who align with our core values and provide comprehensive training and mentorship to help our employees achieve their professional goals. Our achievements stem from outstanding teamwork and remarkable individual contributions. We aim to foster an environment...


  • Boca Raton, Florida, United States NSD NEWCO Full time

    Position Overview: The Client Relations Representative role is pivotal in addressing and resolving intricate and sensitive service-related conflicts involving customers and clients. This position entails a thorough analysis of current programs, policies, and services to ensure adherence, retention, and overall client satisfaction. The representative will...


  • Boca Raton, Florida, United States De Novo Review Inc Full time

    Position Overview:De Novo Review Inc is seeking a dedicated and proactive Real Estate Legal Support Coordinator to join our dynamic team. This role is essential for ensuring the smooth operation of our legal processes and providing support in various real estate matters.Key Responsibilities:- Full-time position based in a collaborative office environment.-...


  • Boca Raton, Florida, United States My Tax Agency LLC Full time

    Job OverviewWe are seeking a dedicated Client Support Specialist to assist our Tax Professionals in providing exceptional service to our clients. This role involves engaging with clients regarding Tax Preparation, IRS inquiries, data entry, and more.Compensation:$600 - $1000 per weekEmployment Type:Full-timePositions Available:2Qualifications:US work...


  • Boca Raton, Florida, United States Careerxchange Full time

    Job OverviewPosition: Sales Support Specialist / e-CommerceCompany Overview: Careerxchange is a prominent global designer and marketer of innovative products in the children's entertainment sector. Our diverse portfolio includes renowned brands that resonate with audiences of all ages, available across numerous platforms worldwide. We are committed to...


  • Boca Raton, Florida, United States Oppenheimer & Co. Full time

    About the RoleThe Oppenheimer & Co. team is seeking a highly skilled and detail-oriented Registered Client Service Associate to join our Branch office in Florida. As a key member of our team, you will be responsible for providing exceptional client service, marketing, scheduling, and administrative support to our clients and internal teams.Key...


  • Boca Raton, Florida, United States The Siegel Law Group Full time

    Job OverviewThe Siegel Law Group is seeking a highly organized and detail-oriented Legal Intake Coordinator to join our team. As a key member of our staff, you will play a critical role in ensuring the smooth onboarding of new clients and the efficient management of our caseload.Key ResponsibilitiesClient Screening and OnboardingScreen incoming potential...


  • Boca Raton, Florida, United States Truist Financial Corporation Full time

    Primary Location: Boca Raton, FL USJob Overview: The role outlined below involves engaging with new dealer clients and managing dealer profiles. This position is crucial for fostering positive relationships between Service Finance and its dealers through onboarding, training, and ongoing support.Key Responsibilities:Act as the primary contact for onboarding...


  • Boca Raton, Florida, United States Istituto Marangoni Full time

    About Us:Istituto Marangoni is a prestigious institution renowned for its excellence in fashion and design education. Founded with a vision to cultivate creativity and innovation, we offer a wide array of programs that empower students to excel in the competitive world of fashion, art, and design.Job OverviewWe are looking for a Client Relations Specialist...