Client Support Specialist for Tax Services
2 weeks ago
We are seeking a dedicated Client Support Specialist to assist our Tax Professionals in providing exceptional service to our clients. This role involves engaging with clients regarding Tax Preparation, IRS inquiries, data entry, and more.
Compensation:
$600 - $1000 per week
Employment Type:
Full-time
Positions Available:
2
Qualifications:
- US work authorization (Required)
- High school diploma or equivalent (Required)
- Minimum of 1 year in customer service (Preferred)
- Experience with QuickBooks (Preferred)
- Proficiency in English (Required)
- Knowledge of Portuguese (Preferred)
- Knowledge of Spanish (Preferred)
Role Summary:
The Client Support Specialist will play a crucial role in assisting our Tax Professionals by managing a diverse array of client tax documents and inquiries. Strong interpersonal and communication skills are essential, along with a professional demeanor. Bilingual candidates are highly valued.
Successful candidates will demonstrate effective time management, the ability to thrive under pressure, and a willingness to learn and adapt.
This position offers a unique opportunity for those looking to expand their knowledge in the fields of accounting and tax preparation.
Essential Skills:
- Customer Service Excellence
- Front Desk Operations
- Email Communication
- Critical Thinking Abilities
- Adaptability and Willingness to Learn
- Flexible Scheduling
- Strong Verbal and Written Communication Skills
Preferred Skills:
- QuickBooks
- Microsoft Excel
- Microsoft Word
Work Environment:
Office-based position (No Remote Work)
Work Schedule:
- 6-8 hour shifts
- Monday to Friday
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