2024-Seasonal Entrance Attendant

2 weeks ago


South Lake Tahoe, California, United States Vista Recreation Full time
Job Overview

Position Title: Gate Attendant

Reports To: Gate Supervisor

Type: Seasonal, Part-Time

Position Summary

The Gate Attendant plays a vital role in delivering exceptional service to visitors, agencies, and staff at designated gatehouses or kiosks. This position entails the precise and prompt management of cash and credit transactions at the gate or kiosk locations. The Gate Attendant will oversee guest check-ins for reservations and day-use visits, warmly welcoming all guests and effectively conveying knowledge of park regulations, services, and features.

Key Responsibilities

  • Provide service to customers in a friendly and professional manner, setting a positive example for visitors and colleagues.
  • Manage cash register operations and process credit and debit card transactions accurately.
  • Facilitate check-ins for all guest reservations and day-use visits.
  • Respond to phone inquiries and assist guests in making reservations.
  • Communicate effectively regarding park rules, regulations, services, and features to all guests.
  • Ensure the gatehouse or kiosk is maintained in a clean and organized manner.
  • Assist with additional related tasks as assigned.

Required Qualifications

  • Must be at least 18 years old (21 to drive) and possess reliable transportation.
  • Minimum of one year experience in a customer service or hospitality environment.
  • Ability to work both independently and collaboratively within a team.
  • Exceptional customer service skills.
  • Strong organizational and time management abilities.
  • Capability to thrive in a fast-paced setting.
  • Availability for work during weekends, holidays, and peak visitation periods, with schedules coordinated with local management.
  • Strong interpersonal skills; enjoys engaging with the public.
  • Genuine concern for enhancing guests' experiences and enjoys frequent public interaction.
  • Willingness to perform light manual labor and remain stationary or move around for extended periods.
  • Able to work in various weather conditions.


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