Housekeeping Associate

4 days ago

Lake Arrowhead, California, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Our Benefits

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. We also provide unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Our Culture

We are committed to providing ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Job Summary

The Room Attendant is responsible for ensuring that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

Key Responsibilities
  • Keep the work cart orderly and properly stocked with supplies.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Proper utilization of equipment, supplies, and guest amenities.
  • Daily changing of soiled linens on beds/cribs/rollaway and remaking beds/cribs/rollaway following the property standards and those set forth according to housekeeping standard operating procedures.
  • Thorough cleanliness and sanitation of rooms, balconies, bathrooms, and room furnishings by using department-issued cleaning chemicals according to surface, CALOSHA/OSHA regulations, and property requirements in order of priority assigned.
  • Realign furniture to original floor plan.
  • Replace or replenish clothing hangers, desk amenities, and extra bedding.
  • Complete assignment sheet and include room status.
  • Constant awareness of safety hazards and report to Executive Housekeeper, Supervisor, or the Manager.
  • Strict follow-through on lost and found procedures.
  • Practice safety standards always.
  • Responsible care of equipment, including radio and master keys assigned daily.
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
  • Reports any/all damages, including maintenance issues to the Housekeeping Supervisor, Executive Housekeeping, or Manager.
  • Remain alert, courteous, and helpful to the guests and co-workers always.
Job-Related Physical Requirements

This position requires the employee to engage in Frequent Walking, Lifting up to 70lbs & Far Vision; Constant Standing, Bending Over, Crawling, Reaching, Crouching Kneeling, Balancing, Pushing/Pulling, Lifting up to 25lbs, Manual Dexterity, Gross Motor Skills, Hand Eye Coordination, Near Vision & Hearing; Sitting, Fine Motor Skills, Gross Motor Skills, Eye/Hand Coordination, Near Vision, Far Vision, Color Recognition and Hearing; Occasional Sitting, Balancing & Color Recognition.

Environmental Factors

The position involves the following Environmental Factors: Working Outside, Inside, Alone, Closely with Others, Above Ground, With Detergents & Chemicals as well as Walking on Uneven Surfaces and Climbing on Ladders.

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