Customer Service Specialist

2 days ago


Wichita, Kansas, United States Mass Markets Full time

Job Overview:

We are seeking a highly skilled Customer Service Specialist to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.

Key Responsibilities:

  • Handle customer inquiries via phone and email
  • Respond to customer complaints and resolve issues efficiently
  • Collaborate with other departments to ensure effective resolution of customer issues

Requirements:

  • Bachelor's degree in Business Administration or related field
  • 1-2 years of experience in customer service or related field
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive salary: $45,000 - $55,000 per year
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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