Customer Service Specialist
2 days ago
Job Overview:
We are seeking a highly skilled Customer Service Specialist to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.
Key Responsibilities:
- Handle customer inquiries via phone and email
- Respond to customer complaints and resolve issues efficiently
- Collaborate with other departments to ensure effective resolution of customer issues
Requirements:
- Bachelor's degree in Business Administration or related field
- 1-2 years of experience in customer service or related field
- Excellent communication and problem-solving skills
What We Offer:
- Competitive salary: $45,000 - $55,000 per year
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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