Customer Service Ambassador

3 days ago


Wichita, Kansas, United States Mass Markets Full time

Company Overview
Mass Markets is a leading provider of innovative solutions and services. We are dedicated to delivering exceptional customer experiences through our team of skilled professionals.

Job Summary
We are seeking a highly motivated Customer Service Ambassador to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients via phone. Your primary goal will be to resolve customer inquiries in a timely and professional manner, ensuring that every interaction leaves a positive impression.

About the Role
As a Phone Support Specialist, you will play a vital role in maintaining our high standards of customer satisfaction. You will work closely with other teams to ensure seamless communication and issue resolution. Key responsibilities include:

  1. Handle inbound and outbound calls in a courteous, timely, and professional manner.
  2. Ensure first call resolution through effective problem-solving and call handling techniques.
  3. Research systems to find missing information as applicable.
  4. Coordinate with other departments to resolve issues when needed.
  5. Accurately document and process customer claims in appropriate systems.

What We Offer
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience. This role also comes with opportunities for growth and development within the company.



  • Wichita, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OverviewThe Customer Service Ambassador will play a vital role in creating a positive experience for Planet Fitness members, prospective members and guests.


  • Wichita, Kansas, United States Ihop Full time

    Job SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team at IHOP. As a key member of our staff, you will be responsible for delivering exceptional customer experiences by preparing high-quality sandwiches, salads, and sauces in a fast-paced environment.


  • Wichita, Kansas, United States Mass Markets Full time

    At Mass Markets, we're looking for a skilled Customer Service Ambassador to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring exceptional customer experiences through timely, professional, and courteous handling of inbound and outbound contacts. Your primary responsibilities will include:Key...


  • Wichita, Kansas, United States Mass Markets Full time

    At Mass Markets, we're seeking a talented Customer Service Ambassador to join our team. As a key member of our support team, you'll play a critical role in delivering exceptional customer experiences. This is an exciting opportunity to work with a dynamic organization and develop your skills in customer service.About the Role:The successful candidate will...


  • Wichita, Kansas, United States Ambassador Hotel Wichita Full time

    Job Title: Ambassador Hotel Wichita Valet ProfessionalAbout the Role:We are seeking a skilled and professional Valet Attendant to join our team at Ambassador Hotel Wichita. As a Valet Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring their vehicles are safely parked and returned in a timely manner.Key...


  • Wichita, Kansas, United States Mass Markets Full time

    Mass Markets is a leading company that offers an exciting opportunity for skilled individuals to join their team as Customer Service Ambassador. This role involves handling inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.About the Role:Handle incoming calls from...


  • Wichita, Kansas, United States Mass Markets Full time

    Job Description:">We are looking for a talented Customer Service Ambassador to join our team at Mass Markets. As a key member of our customer service team, you will handle inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.">About the Role:">This is an exciting...


  • Wichita, Kansas, United States Nothing Bundt Cakes Full time

    Become a Sweet Service Ambassador!We're seeking talented individuals to join our team as Sweet Service Ambassadors. In this role, you'll be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable experience at our bakery. Your attention to detail and ability to multitask will be essential in making our bakery...


  • Wichita, Kansas, United States Old Chicago Pizza and Taproom Full time

    Job SummaryWe are seeking a charismatic Beer Service Ambassador to join our team at Old Chicago Pizza and Taproom. As a vital part of our front-of-house staff, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.About the RoleThis is a part-time or full-time opportunity for individuals who...


  • Wichita, Kansas, United States Jamba, Inc. Full time

    About Us: Jamba, Inc. is a dynamic company that values its team members.Salary: The estimated annual salary for this position is $40,000-$60,000.Job Description: As a Team Member at Jamba, Inc., you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Required Skills and Qualifications:Prompt and...


  • Wichita, Kansas, United States Mass Markets Full time

    Company OverviewMass Markets is a leading provider of customer-centric solutions, committed to delivering exceptional service experiences.Salary and BenefitsWe offer an estimated annual salary range of $55,000 - $65,000, depending on experience, along with a comprehensive benefits package including medical, dental, and vision coverage.Job DescriptionAs a...


  • Wichita, Kansas, United States Old Navy Full time

    Job Title: Fashion Sales AmbassadorAre you passionate about apparel and fashion trends? Do you thrive in a fast-paced sales environment? As a Fashion Sales Ambassador at Old Navy, you will be responsible for expressing your passion for apparel and driving sales to delight our customers. We are seeking an individual who can create memorable shopping...


  • Wichita, Kansas, United States Planet Fitness Full time

    We are seeking a highly motivated Fitness Experience Ambassador to join our team at Planet Fitness. As a key member of our staff, you will be responsible for creating a positive member experience by providing exceptional customer service to our members and prospective members.Job SummaryThe Fitness Experience Ambassador will be the face of our club, greeting...


  • Wichita, Kansas, United States EssilorLuxottica Full time

    Key ResponsibilitiesDeliver sales plans and objectives by cultivating existing customer relationships and building new ones.Utilize optical prescriptions to recommend specific lenses and coatings.Assist patients in selecting frames and coordinate them with optical measurements.


  • Wichita, Kansas, United States Pizza Ranch Full time

    OverviewPizza Ranch Inc., a fast-casual restaurant, has been serving quality food and providing legendary experiences since 1981. Our unique concepts specialize in pizza, chicken, salad, and dessert buffet, as well as delivery and take-out services. With over 200 locations in thirteen states, we strive to make a positive impact on our devoted diners, who...


  • Wichita, Kansas, United States Davis Moore Full time

    About Davis-MooreDavis-Moore is a reputable dealership in Wichita, KS, dedicated to providing exceptional customer experiences.Job SummaryWe are seeking a Part-Time Service Attendant to join our team. As a Service Attendant, you will play a crucial role in enhancing the customer experience by greeting them upon arrival and departure, assisting with...


  • Wichita, Kansas, United States Old Chicago Pizza and Taproom Full time

    Welcome to Old Chicago Pizza and Taproom, where we're passionate about delivering exceptional experiences to our guests. As an Ambassador, you will be the first point of contact for our customers, setting the tone for a memorable dining experience.Key Responsibilities:Seating and Greeting: Ensure guests are seated promptly and efficiently, while...


  • Wichita, Kansas, United States EssilorLuxottica Full time

    About the RoleThis Sales Associate role is an excellent opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with customers. As a Sales Associate, you will be responsible for driving sales through cultivating new and existing customer relationships and providing expert advice on our premium...


  • Wichita, Kansas, United States Old Navy Full time

    **Customer Experience Specialist:** At Old Navy, we're committed to delivering an exceptional shopping experience for our customers. As a Sales Floor Ambassador, you'll be responsible for creating a warm and inviting atmosphere on the sales floor, ensuring that every customer leaves feeling satisfied and engaged. **Key Responsibilities:** Your main duties...


  • Wichita, Kansas, United States Dave & Buster Full time

    Join Our Team as a CaptainWe're looking for enthusiastic and customer-focused individuals to join our team as Captains! As a Captain, you will be the face of our establishment, ensuring that every Guest has a positive and welcoming experience. You will act as an initial point of contact for matters concerning safety and security in all areas of the facility,...