Customer Support Specialist

3 days ago


Wichita, Kansas, United States Mass Markets Full time
About Mass Markets:
We are a leading provider of innovative solutions, committed to excellence and customer satisfaction. As a Customer Support Specialist - Spanish, you will play a vital role in ensuring our customers receive top-notch support in their preferred language. Your primary responsibility will be to handle customer inquiries and resolve issues in a professional and timely manner.

Responsibilities:
* Respond to customer emails and chats in a friendly and helpful manner
* Utilize knowledge of our products and services to provide accurate and efficient solutions
* Work collaboratively with internal teams to resolve complex customer issues
* Maintain detailed records of customer interactions and claim processing

What We Offer:
* Competitive annual salary of $48,500
* Comprehensive benefits package
* Opportunities for professional growth and development

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