Sales and Customer Support Specialist
3 weeks ago
Customer Support Specialist Job Description
We're seeking a seasoned Customer Support Specialist to join our team at Mass Markets As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.
About the Role
The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply
Key Responsibilities:
- Respond to inbound calls, resolving customer complaints and issues in a professional manner
- Collaborate with internal teams to resolve complex customer concerns
- Maintain accurate records of customer interactions
Benefits and Salary
We offer a competitive salary range of $40,000 - $50,000 per year, a comprehensive benefits package, and opportunities for career growth and development.
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