Customer Support Specialist
2 days ago
**About Mass Markets**
We are currently seeking a highly skilled Customer Support Specialist to join our team at Mass Markets. This role offers an estimated salary of $45,000 - $60,000 per year.
In this position, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal is to ensure first call resolution through effective problem-solving and call handling skills.
To achieve this, you will need to research systems to find missing information, coordinate with other departments when necessary, and accurately document customer claims in the relevant systems.
This is an excellent opportunity to build your career in customer service while working with a dynamic team.
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Customer Support Specialist
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Customer Support Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewAs a Customer Support Specialist at Mass Markets, you'll be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and call handling skills.
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