Strategic Operations Analyst

2 weeks ago

San Antonio, Texas, United States Knowesis Full time
Position: Management Analyst

Location: San Antonio, TX

Clearance: Secret

Work Environment: On Site

Knowesis is actively seeking a Management Analyst to provide essential support to the United States Army Medical Command (MEDCOM) Headquarters, Regional Health Command (RHC). This role is pivotal in enhancing the existing civilian and military workforce by delivering strategic, planning, and operational assistance to the Army Readiness Requirements Coordination (ARRC) Team within the ARRC - Process (ARRC-P).

Key Responsibilities:
  • Perform comprehensive program assessments and evaluations, identifying business challenges, mapping current and future business processes, and focusing on performance enhancement.
  • Conduct performance measurements, including clinical data analysis, statistical evaluations, data visualization, and technical documentation.
  • Develop dashboards and other data visualization tools, along with tailored reports.
  • Analyze factors influencing the establishment and effectiveness of military-civilian partnerships.
  • Assist in drafting various products, such as briefings, information papers, reports, and After Action Reports.
  • Support the ARRC Team in planning, programming, program evaluation, and strategic planning activities to enhance military medicine's strategic direction.
  • Engage in operational research, analysis, and data visualization.
  • Create reports, presentations, and documents using various software applications and healthcare knowledge to effectively communicate information.
  • Utilize analytic methodologies to integrate and report client data, leading the application of analytic techniques and defining project objectives.
  • Present findings related to strategic and operational issues, conducting research and producing written deliverables, including reports and technical designs.
  • Interpret strategic, business, and market research data to formulate recommendations for developing strategic initiatives and improving medical readiness.
  • Recommend performance improvement strategies to address identified process gaps.
  • Standardize processes that enhance medical readiness and administrative support.
  • Align strategies with client outcome measures and evaluate existing measures against desired strategic directions.
  • Retrieve data from systems to support forecasting of Army Medical Readiness requirements.
  • Troubleshoot report issues related to data and integrate technical knowledge with business requirements.
  • Provide strategic planning support services to document and deploy processes, procedures, and responsibilities for Army and DOD personnel.
  • Develop and recommend strategies and metrics in line with the MEDCOM Campaign Plan.
  • Assist senior leadership in developing guidance for Medical Treatment Facility (MTF) Readiness Plans.
Required Qualifications:
  • 8+ years of experience in Army, DOD, or VA Medical program/project management.
  • 3+ years of experience in strategic planning.
  • Experience in developing military-civilian partnerships with civilian medical facilities.
  • Subject matter expertise in Army medical readiness, including knowledge of Individual Critical Task Lists and Joint Knowledge, Skills, and Abilities (KSAs).
  • Familiarity with medical billing and coding, including ICD10 and CPT coding.
  • Understanding of Army enterprise analytic systems.
  • Experience in preparing Information Papers, EXSUMs, and other military documentation.
  • Excellent written and oral communication skills, with experience in briefing senior executives.
Required Systems Knowledge:
  • Intermediate to Pro skill level in Microsoft Systems (Word, Excel, PowerPoint, Teams, Outlook).
  • Adobe Acrobat Pro.
  • Enterprise Task Management Solution System (ETMS2).
Preferred Experience:
  • Experience with MODS, ELIMS, ABHIDE, AWCTS, FASOR, FTDTL-IMS, CDS, AERO, and PFDAS.
Required Education:
  • Bachelor's Degree.
Knowesis is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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