Senior IT Operations Analyst

2 weeks ago


San Antonio, Texas, United States World Wide Technology Full time

Job Title: Senior Technology Operations Analyst

Location: San Antonio, TX

Duration: 6 Months with potential for permanent placement

Position Overview:

As a Senior Technology Operations Analyst at World Wide Technology, you will be instrumental in maintaining and enhancing our technology framework. Your role will involve overseeing, evaluating, and refining our IT systems and methodologies, providing essential insights and assistance to boost operational productivity.

Key Responsibilities:

  • Facilitate technology implementations, upgrades, refreshes, and decommissioning processes.
  • Manage Asset Documentation – maintain and update asset information, operational settings, and functional roles for all IT assets within the Data Center Information Management System.
  • Document and install data center infrastructure components, including cabinets, racks, patch panels, and cabling.
  • Set up, document, and configure computing, networking, and storage systems.
  • Conduct installation, testing, validation, and documentation of firmware updates.
  • Assist with Incident and Change Management.
  • Analyze, prioritize, and respond to alerts and requests from various communication channels.
  • Create and update Incident Records, coordinating with the Technology Operations Center and vendors; escalate issues based on exposure and required skillsets.
  • Engage with third-party hardware and software vendors to initiate and support services, validate repair activities, and manage RMAs.
  • Oversee, coordinate, and audit Change Requests.
  • Provide technical training for team members as directed by data center leadership.
  • Support general data center operational tasks.
  • Conduct periodic site assessments and assist with vendor visits.
  • Monitor alert consoles and notifications.
  • Perform additional duties as assigned by data center leadership.

Qualifications:

  • 4 years of experience in a data center environment.
  • 3 years of experience collaborating with third-party IT vendors and suppliers.
  • 3 years of experience in creating technical documentation or standard operating procedures related to IT support or deployment.
  • 2 years of experience in an IT role with senior management interaction.
  • 2 years of experience in hardware installation and cabling within IT racks.
  • 2 years of experience troubleshooting physical connectivity issues.
  • 2 years of experience with structured cabling systems.

Preferred Certifications: VMware Certified Professional (VCP) or higher.



  • San Antonio, Texas, United States Tekgence Inc Full time

    Job Title: Senior Operations AnalystDuration: 6 MonthsLocation: RemoteJob Overview:The Senior Operations Analyst will play a crucial role in supporting our technology operations, ensuring seamless functionality and efficiency within our data center environment.Key Responsibilities:Provide onsite support for technology implementations, upgrades, and...


  • San Antonio, Texas, United States Christus Health Full time

    DescriptionSummary:The Service Desk Analyst Senior is responsible for supporting the functionality and operational efficiency of assigned computer information systems and services and other Information Management technology and processes. This entails advising, training, and assisting customers in the operation and administration of their systems; responding...


  • San Antonio, Texas, United States Rackspace Technology Full time

    The Senior Financial Analyst at Rackspace Technology performs highly complex financial analyses on cash flows, operating results, and business plans to determine rates of return, capital/cash flow requirements, etc. Prepares forecasts and analyses on financial industry and general economic trends. Responsible for budget analysis. Responsible for business...


  • San Antonio, Texas, United States BAE Systems, plc Full time

    BAE Systems, plc is seeking a highly skilled Open Source Practitioner/Analyst to support our government customer.This role requires a professional with expertise in collecting and exploiting publicly available information (PAI) using OSINT tools and techniques.The successful candidate will be responsible for:Conducting thorough research and analysis of...


  • San Antonio, Texas, United States Marathon Petroleum Corporation Full time

    Join Our TeamAt Marathon Petroleum Corporation, we pride ourselves on fostering an inclusive workplace that values innovation and diverse perspectives. We are looking for a talented and experienced Senior Information Security Analyst to become a vital part of our Risk team within the Cybersecurity Governance, Risk, and Compliance (GRC) division.Position...


  • San Antonio, Texas, United States Knowesis Full time

    Position: Management Analyst Location: San Antonio, TX Clearance: Secret Work Environment: On Site Knowesis is actively seeking a Management Analyst to provide essential support to the United States Army Medical Command (MEDCOM) Headquarters, Regional Health Command (RHC). This role is crucial in enhancing the existing civilian and military workforce by...


  • San Antonio, Texas, United States Ryan, LLC Full time

    Why Choose Ryan, LLC? Flexible Hybrid Work OptionsAward-Winning Workplace CultureGenerous Paid Time Off (PTO) Benefits14 Weeks of Fully Paid Leave for New Parents (Including Adoption)Monthly Gym Membership Reimbursement or Equipment ReimbursementBenefits Begin on Day One401K Plan with Employer MatchingTuition Reimbursement After One Year of...


  • San Antonio, Texas, United States Ryan, LLC Full time

    Why Choose Ryan, LLC? Flexible Hybrid Work EnvironmentRecognized for Outstanding Workplace CultureComprehensive Personal Time Off (PTO) Policies14 Weeks of Fully Paid Leave for New Parents (Including Adoption)Monthly Reimbursement for Gym Membership or Fitness EquipmentImmediate Benefits Eligibility401K Plan with Employer ContributionsTuition Assistance...


  • San Antonio, Texas, United States H-E-B Full time

    Senior Analyst - Organizational Design at H-E-B Key Responsibilities: Conduct research and devise strategies to enhance operational efficiency at H-E-BEssential attributes: empathy for individuals, analytical mindset, and commitment to achieving resultsNecessary qualifications: relevant degree, CPA, CMA, and a minimum of 6 years of professional experience ...


  • San Antonio, Texas, United States H-E-B Full time

    Senior Analyst - Organizational Design at H-E-B Key Responsibilities: Conduct comprehensive research and devise strategies to enhance H-E-B's operations.Essential attributes include a genuine concern for individuals, a strategic mindset, and a strong drive for achieving results.Necessary qualifications: relevant degree, CPA, CMA, and a minimum of 6 years of...


  • San Antonio, Texas, United States H-E-B Full time

    Senior Analyst - Organizational Design at H-E-B Key Responsibilities: Conduct comprehensive research and devise strategies to enhance H-E-B's operations.Essential traits include a strong focus on people, a strategic mindset, and a commitment to achieving results.Necessary qualifications encompass a relevant degree, CPA, CMA, and a minimum of 6 years of...


  • San Antonio, Texas, United States Knowesis Full time

    Position: Management Analyst Location: San Antonio, TX Clearance: Secret Work Environment: On Site Knowesis is actively seeking a Management Analyst to provide essential support to the United States Army Medical Command (MEDCOM) Headquarters, Regional Health Command (RHC). This role is pivotal in enhancing the existing civilian and military workforce by...


  • San Antonio, Texas, United States Motorola Solutions Full time

    Job SummaryThe Senior Security Operations Center Lead is a senior-level position within the security operations center at Motorola Solutions. The SOC Lead provides leadership and mentorship to a team of security analysts delivering best-in-class security monitoring for our customers.Key ResponsibilitiesDevelop and implement relevant policies and procedures...


  • San Antonio, Texas, United States Jobot Full time

    Exciting Opportunity for a Senior Financial AnalystThis position is hosted by Jobot.About Us:We are a well-established management group committed to expanding our reach across various sectors, providing ample growth opportunities for our employees.Why Consider This Role?We offer flexible working arrangements and insights across multiple industries, enabling...


  • San Antonio, Texas, United States Amyx Full time

    About the RoleWe are seeking a highly skilled Senior Contract Analyst to join our team at Amyx. As a key member of our acquisition management team, you will play a critical role in supporting the Defense Health Agency (DHA) in executing and operating the Department of Defense's (DoD) medical mission.Key ResponsibilitiesAcquisition Management: Exceptional...


  • San Antonio, Texas, United States Amyx Full time

    Job SummaryWe are seeking a highly skilled Senior Contract Analyst to join our team at Amyx. As a key member of our acquisition management team, you will be responsible for providing expert technical advice and support to foster the development of guidelines, implementation of new developments, and expert interpretation of complex contracting principles.Key...


  • San Antonio, Texas, United States Amyx Full time

    Job SummaryWe are seeking a highly skilled Senior Contract Analyst to join our team at Amyx. As a key member of our acquisition management team, you will be responsible for providing expert technical advice and support to foster the development of guidelines, implementation of new developments, and expert interpretation of complex contracting principles.Key...


  • San Antonio, Texas, United States University Health Full time

    POSITION SUMMARYThe Senior Cyber Security Analyst plays a crucial role in protecting sensitive information within the healthcare sector. This position requires a comprehensive understanding of security protocols and a commitment to safeguarding patient data.KEY RESPONSIBILITIESPossess a profound knowledge of information security standards and...


  • San Antonio, Texas, United States Ryan, LLC Full time

    Why Choose Ryan, LLC? Flexible Work ArrangementsRecognized for Outstanding Workplace CultureComprehensive Personal Time Off (PTO) Policies14 Weeks of Fully Paid Leave for New Parents (Including Adoption)Monthly Gym Membership Reimbursement or Equipment SubsidyImmediate Benefits Eligibility401K Plan with Employer ContributionsTuition Assistance After One Year...


  • San Antonio, Texas, United States Jobot Full time

    About the Position:We are looking for a dedicated and detail-oriented Senior Accountant/Financial Analyst to enhance our finance department. This role is crucial for maintaining the integrity of our financial records and ensuring compliance with accounting standards. Key Responsibilities:As a Senior Accountant, you will be responsible for a variety of...