Customer Care Associate, Western Region
2 weeks ago
Customer Support Representative, North America West
Become a part of Circle International Bermuda Limited, a leading global financial technology organization that offers internet-based financial solutions for payments, treasury management, and capital development. Our mission is to foster a more transparent, worldwide, and inclusive financial ecosystem.
Key Responsibilities:
- Address customer inquiries and resolve technical challenges
- Work collaboratively with internal departments to devise effective solutions
- Deliver outstanding customer service and maintain clear communication
- Spot areas for enhancement and implement improvements
Qualifications:
- Minimum of 2 years in global support roles
- Exceptional written and verbal communication abilities
- Commitment to customer satisfaction
- Proficient problem-solving skills
- Experience with Zendesk and HubSpot is advantageous
- Background in financial services is a plus
- Proficient in Google Suite, Slack, and Apple MacOS
We value diversity and are committed to an inclusive workplace that does not discriminate based on race, religion, gender, or disability status.
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