Customer Care Associate, Western Region

2 weeks ago


MagstattleBas, Grand Est, United States Circle International Bermuda Limited. Full time

Customer Support Representative, North America West

Become a part of Circle International Bermuda Limited, a leading global financial technology organization that offers internet-based financial solutions for payments, treasury management, and capital development. Our mission is to foster a more transparent, worldwide, and inclusive financial ecosystem.

Key Responsibilities:

  • Address customer inquiries and resolve technical challenges
  • Work collaboratively with internal departments to devise effective solutions
  • Deliver outstanding customer service and maintain clear communication
  • Spot areas for enhancement and implement improvements

Qualifications:

  • Minimum of 2 years in global support roles
  • Exceptional written and verbal communication abilities
  • Commitment to customer satisfaction
  • Proficient problem-solving skills
  • Experience with Zendesk and HubSpot is advantageous
  • Background in financial services is a plus
  • Proficient in Google Suite, Slack, and Apple MacOS

We value diversity and are committed to an inclusive workplace that does not discriminate based on race, religion, gender, or disability status.



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