Restaurant Operations Manager

7 days ago

Schererville, Indiana, United States Dave's Hot Chicken Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Dave's Hot Chicken. As a key member of our management team, you will be responsible for leading the coordination and planning of everyday business operations, ensuring the smooth running of our restaurants.

Key Responsibilities:

  • Lead the coordination and planning of everyday business operations
  • Build and maintain a high-performing team, providing support and direction to ensure the operations of the business run smoothly
  • Ensure all restaurant activities are managed effectively, with a focus on quality, customer satisfaction, and profitability
  • Develop and implement strategies to improve workplace efficiency and goal achievement
  • Focus on building sales and forecasting future performance
  • Effectively plan, organize, and implement all daily operational routines and activities with the management team
  • Ensure all required administrative duties and daily paperwork, including checklists, are completed
  • Ensure the restaurant is opened and closed according to company policy
  • Establish an environment of trust, promoting honest, open, and direct communication
  • Role model and set a positive example for the entire team in all aspects of business and personnel practices
  • Follow all company guidelines for food and cash controls, as well as cost control guidelines to maintain and minimize restaurant costs
  • Communicate effectively with the restaurant management team and team members to resolve any interpersonal issues as needed

Requirements:

  • Previous experience as an Assistant General Manager or General Manager
  • Certified in all stations and management positions following the DHC Training Program
  • Current ServSafe Certification
  • Flexibility to work nights, weekends, holidays, opening, and closing shifts
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Ability to bend and stoop and lift 50-75 lbs comfortably
  • Ability to work in close quarters and around heat
  • Positive attitude while conducting all duties
  • Commitment to guest satisfaction, looking at restaurant operations from the guest's point of view
  • Effective communicator with coworkers and the restaurant management team
  • Excellent organization, planning, time management, delegation, and problem-solving skills
  • Reliable transportation to work, a driver's license, and proof of insurance
  • Telephone or other reliable method of communicating with restaurant management team and teammates

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