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Assistant Manager

2 months ago

Schererville, Indiana, United States The Tile Shop, Inc. Full time

Job Summary

The Tile Shop, Inc. is seeking a highly motivated and experienced Retail Sales Manager to join our team. As a key member of our sales team, you will be responsible for leading and developing a well-rounded team of sales associates, driving sales growth, and providing exceptional customer service.

Key Responsibilities:

  • Lead and Develop Sales Team: Build and develop a high-performing sales team by recruiting, training, and coaching sales associates to achieve sales goals and provide excellent customer service.
  • Drive Sales Growth: Develop and implement sales strategies to drive sales growth, increase customer engagement, and improve sales conversion rates.
  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Management: Manage inventory levels, track sales trends, and make data-driven decisions to optimize inventory and reduce waste.
  • Store Operations: Oversee store operations, including scheduling, employee management, and maintaining a clean and organized store environment.
  • Training and Development: Develop and implement training programs to enhance sales skills, product knowledge, and customer service skills.
  • Performance Management: Conduct regular performance evaluations, provide feedback, and develop action plans to improve sales performance and customer satisfaction.

Requirements:

  • Experience: 1+ years of experience in retail management, sales, or a related field.
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in sales and customer service software.
  • Qualifications: Must have weekend availability, previous sales experience, and a proven track record of building and developing high-performing sales teams.

What We Offer:

  • Competitive Salary: $60,000 - $75,000 per year.
  • Benefits: Medical, dental, and vision insurance, 401(k) matching, and employee discounts.
  • Opportunities for Advancement: Career growth opportunities within The Tile Shop, Inc.

Equal Opportunity Employer: The Tile Shop, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.