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Business Operations Leader

2 months ago

Schererville, Indiana, United States Dave's Hot Chicken Full time

Operations Manager Job Overview:

The Operations Manager will be responsible for overseeing the daily functions of the restaurant, ensuring that all activities align with our business objectives.

  • Leadership: Direct and coordinate daily business operations to ensure efficiency and effectiveness.
  • Support: Provide guidance and direction to maintain seamless operational flow.
  • Accountability: Take responsibility for all restaurant-related activities.
  • Business Strategy: Develop, implement, and monitor the Restaurant's Business Plan.
  • Training: Facilitate the onboarding of new team members through the DHC Training Program.
  • Scheduling: Oversee shift schedules, attendance, and time-off requests.
  • Guest Relations: Ensure cleanliness, address guest concerns, and uphold a professional atmosphere.
  • Sales Focus: Drive sales growth and analyze performance metrics.
  • Efficiency Strategies: Create and implement strategies to enhance workplace productivity.
  • Operational Management: Oversee purchasing, inventory, maintenance, and other operational tasks.
  • Team Supervision: Manage team members, provide constructive feedback, and ensure high productivity levels.
  • Compliance: Adhere to company policies regarding food safety and cash management.
  • Communication: Foster effective communication within the team and resolve any interpersonal conflicts.
  • Qualifications: Candidates must be at least 21 years old, fluent in English, possess prior management experience, and hold a ServSafe Certification.
  • Flexibility: Willingness to work evenings, weekends, and holidays in a dynamic environment.
  • Attributes: A positive attitude, dedication to guest satisfaction, and strong communication skills are essential.
  • Skills: Excellent organizational, planning, time management, and problem-solving abilities are required.
  • Transportation: Reliable transportation and communication methods are necessary.