Operations Manager
2 weeks ago
Operations Manager Job Description:
The Operations Manager will oversee the daily functions of the restaurant, ensuring that all activities run smoothly and efficiently. This role involves:
- Leadership: Directing and coordinating all aspects of business operations.
- Support: Providing guidance to staff to maintain seamless operations.
- Accountability: Taking responsibility for all restaurant-related activities.
- Strategic Planning: Developing, implementing, and monitoring the Restaurant's Business Plan.
- Training: Facilitating the onboarding and skill development of new team members through the DHC Training Program.
- Scheduling: Overseeing shift schedules, attendance, and time-off requests.
- Guest Relations: Ensuring a clean environment, addressing guest concerns, and upholding a professional atmosphere.
- Sales Focus: Concentrating on increasing sales and analyzing performance metrics.
- Efficiency: Crafting strategies to enhance workplace productivity.
- Management: Overseeing purchasing, inventory control, maintenance, and operational tasks.
- Team Supervision: Guiding team members, offering constructive feedback, and promoting productivity.
- Compliance: Adhering to company standards for food safety and cash management.
- Communication: Engaging effectively with the team and resolving any interpersonal conflicts.
- Qualifications: Candidates must be at least 21 years old, fluent in English, possess prior management experience, and hold a ServSafe Certification.
- Flexibility: Willingness to work evenings, weekends, and holidays in a dynamic environment.
- Attributes: A positive attitude, dedication to guest satisfaction, and strong communication skills are essential.
- Skills: Excellent organizational, planning, time management, and problem-solving abilities are required.
- Transportation: Reliable means of transportation and communication are necessary.
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