Regional Automotive Technical Manager

2 weeks ago


Herndon, Virginia, United States HRU Technical Resources Full time
Position Overview

Job Title: Regional Automotive Technical Manager

Location: Remote

Compensation: $50-$55/hour
Employment Type: Long-term Contract

Role Summary:

We are seeking a dedicated Regional Automotive Technical Manager to join our Product Quality and Technical Service team. This remote position plays a vital role in enhancing customer satisfaction, providing support to Audi dealerships, and ensuring the quality of Audi vehicles.

Key Duties:

  • Customer Satisfaction: Ensure timely and precise vehicle repairs to enhance customer satisfaction and address quality concerns.
  • Technical Assessment: Conduct on-site technical evaluations to identify and resolve vehicle quality issues.
  • Documentation: Record and report emerging vehicle quality challenges and internal service information deficiencies.
  • Dealer Assistance: Support Audi dealerships with intricate vehicle repairs and technical challenges.
  • Team Collaboration: Partner with regional and customer care teams to manage sensitive technical matters.
  • Record Keeping: Maintain comprehensive records of technical assessments, including images, videos, and recommendations.
  • Training & Development: Facilitate technical update meetings and continuously improve your technical expertise.
  • Cross-functional Support: Provide technical assistance to various Audi teams and engage in special projects as required.

Essential Qualifications:

  • In-depth automotive technical knowledge.
  • Recent hands-on experience diagnosing automotive issues.
  • Team-oriented with exceptional time management and organizational abilities.
  • Self-motivated, detail-oriented, and driven.
  • Valid unrestricted driver's license and passport.

Preferred Qualifications:

  • Experience as a certified master technician or in similar roles.
  • Technical experience with Audi, VW, Porsche, or other European OEMs.

Educational Background:

Required:

  • Associate Degree in Automotive Technology or equivalent certification.
  • Automotive High Voltage certification/training.

Preferred:

  • Bachelor's Degree in a technical field or equivalent certification (ASE A1-A8 + L1).

Work Flexibility:

  • Extensive regional travel (70-80% of the time), with occasional national travel and overnight stays.
  • Flexible hours, occasionally exceeding the standard work week.
  • Rare, short-duration international travel.

Why Consider This Opportunity?

This position offers a unique chance to utilize your technical expertise, make a significant impact on customer satisfaction, and collaborate with a passionate team committed to the quality of Audi vehicles. If you excel in a dynamic environment and are motivated by problem-solving, we encourage you to explore this opportunity.

Equal Opportunity Employer (including Disability/Veterans)


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