Regional Automotive Technical Manager
2 weeks ago
Job Title: Regional Automotive Technical Manager
Location: Remote
Compensation: $50-$55/hour
Employment Type: Long-term Contract
Role Summary:
We are seeking a dedicated Regional Automotive Technical Manager to join our Product Quality and Technical Service team. This remote position plays a vital role in enhancing customer satisfaction, providing support to Audi dealerships, and ensuring the quality of Audi vehicles.
Key Duties:
- Customer Satisfaction: Ensure timely and precise vehicle repairs to enhance customer satisfaction and address quality concerns.
- Technical Assessment: Conduct on-site technical evaluations to identify and resolve vehicle quality issues.
- Documentation: Record and report emerging vehicle quality challenges and internal service information deficiencies.
- Dealer Assistance: Support Audi dealerships with intricate vehicle repairs and technical challenges.
- Team Collaboration: Partner with regional and customer care teams to manage sensitive technical matters.
- Record Keeping: Maintain comprehensive records of technical assessments, including images, videos, and recommendations.
- Training & Development: Facilitate technical update meetings and continuously improve your technical expertise.
- Cross-functional Support: Provide technical assistance to various Audi teams and engage in special projects as required.
Essential Qualifications:
- In-depth automotive technical knowledge.
- Recent hands-on experience diagnosing automotive issues.
- Team-oriented with exceptional time management and organizational abilities.
- Self-motivated, detail-oriented, and driven.
- Valid unrestricted driver's license and passport.
Preferred Qualifications:
- Experience as a certified master technician or in similar roles.
- Technical experience with Audi, VW, Porsche, or other European OEMs.
Educational Background:
Required:
- Associate Degree in Automotive Technology or equivalent certification.
- Automotive High Voltage certification/training.
Preferred:
- Bachelor's Degree in a technical field or equivalent certification (ASE A1-A8 + L1).
Work Flexibility:
- Extensive regional travel (70-80% of the time), with occasional national travel and overnight stays.
- Flexible hours, occasionally exceeding the standard work week.
- Rare, short-duration international travel.
Why Consider This Opportunity?
This position offers a unique chance to utilize your technical expertise, make a significant impact on customer satisfaction, and collaborate with a passionate team committed to the quality of Audi vehicles. If you excel in a dynamic environment and are motivated by problem-solving, we encourage you to explore this opportunity.
Equal Opportunity Employer (including Disability/Veterans)
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