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Technical Operations Manager

2 months ago


Herndon, Virginia, United States SOSi Full time
About the Role

SOSi is seeking a highly skilled Technical Manager to join our leadership team. As a key member of our team, you will be responsible for designing and implementing technical infrastructure to support research, including both financial and tactical aspects of infrastructure.

Key Responsibilities
  • Technical Infrastructure Design and Implementation: Develop and implement technical infrastructure to support research, including meticulous logistical planning and tracking.
  • IT Resource Oversight: Oversee IT resources, including personnel, and provide guidance on priorities, oversight, and training.
  • Procurement and Vendor Management: Procure all resources required to support technical infrastructure and develop and maintain vendor relationships.
  • Client Briefings and Solutions: Brief technical solutions to Clients, including describing technical concepts in non-technical terms.
  • Client Approval Processes: Navigate Client approval processes for solutions, including preparing documentation in Client required formats.
  • Standard Operating Procedures: Develop and maintain standard operating procedures for infrastructure, including written documentation and training for all personnel.
  • Program Management Support: Provide backup to Program Manager for contracts associated with infrastructure, including maintaining and expanding Client relationships and filing all contract required artifacts.
Requirements
  • Active TS/SCI Clearance: Possess an active in-scope TS/SCI clearance with poly.
  • Technical Operations Experience: Have 10+ years of experience in technical operations or targeting research, ideally including OSINT suites and command line tools.
  • Cyber Security Experience: Have 10+ years of substantive experience in cyber security and/or great power competition topics.
  • Operational Planning: Have experience developing and implementing operational plans, including carrying new concepts through idea, design, implementation, and O&M.
  • Documentation and Tracking: Have proven experience maintaining documentation and tracking with a high-level of detail.
  • System Failure Identification: Have experience identifying system failures, documenting issues objectively, and developing proactive solutions.
  • Client Briefing Experience: Have experience briefing senior-level Client managers.
Preferred Qualifications
  • Technical Operations Expertise: Have expertise in technical operations, including pen testing and PCAP analysis.
  • Administrative Experience: Have experience managing administrative aspects of operations, including budgets, approvals, and financial paperwork.
  • PowerPoint Skills: Have strong PowerPoint skills, including preparing diagrams of system logic and translating complex topics into pithy, non-technical bullets.
  • Personnel Management: Have experience managing personnel and mentoring junior team members.
About SOSi

SOSi is an equal employment opportunity employer and affirmative action employer. We are committed to advancing diversity and inclusion in the workplace.